Rowan Lodge

The layout and cleanliness was very good.

Sleeps a total of 10, we were a party of 9 staying 3 nights £1400. One hot water tank so it took all day for us to have showers. Kitchen was not kitted out for cooking meals for 9, which I was. A few small pans, a small frying pan. Two tea towels supplied, one hairdryer. Had issues with the damage deposit of £400 asked for after booking. When receiving texts from the owner about this it came with a scam warning which made me very uncomfortable. We were told by neighbours when we arrived " I hope you're not going to be noisy". It was a family group of 3 generations to celebrate an 80th birthday. The conversation with the owner pre arrival was stilted due to the deposit issues. On our first full day we had a woman looking in the windows as my family relaxed. The irritable looking man with her stayed in the car, they drove away, came back and she came to the door asking questions she obviously knew the answer to. After our stay I asked the owner about this and informed him of the hot water issue and scam alerts, with screenshots and and have not received any response. Got our money now so no need to respond and I have a very strong feeling we were being checked on. A clean house, well decorated and modernized but not one we will be returning to or recommending to friends.

We liked the facilities, the space, the games room and the fact that we were all on the one floor and there was plenty of space to get together in the one room.

Would have liked to have been able to have a nice walk but felt there were too many houses round about.

Comfortable, clean, fresh soft furnishings

Nothing really

beautifully presented property, a huge amount of thought and effort has gone into this. I've already booked again for next year

The quality of the property, the way its been equipped and its location

A lovely curated and comfortable home.

The check in procedure was somewhat cumbersome.

Location and facilities

Heating broke down.(unexpectedly).Fault in system. Hosts went above and beyond.

Space for everyone. Bedroom area separate from social areas meant no one was disturbed by the dogs or by early risers. The garden was fully enclosed and large enough for the dogs to run around. The master bedroom was lovely.