Happy Family Apartments Imperiale

L’appartamento si trova in un palazzo storico, affaccia solo in un cavedio perciò non ha alcuna finestra alla luce diretta ed é molto umido. Pur avendo soggiornato in aprile faceva freddo. Il termoarredo presente era guasto. Gli organizzatori ce ne hanno fatto pervenire uno nuovo il giorno seguente. Inoltre, pur avendo prenotato per 4, la casa era allestita per 2. Hanno provveduto a sistemare in qualche ora. La comunicazione non é male, ma un po’ disorganizzata. Ci sono alcune istruzioni a parete, alcune in un manuale che inoltrano via mail una volta fatto il check in e altre (quelle per il check out) in una mail successiva. Forse mettere tutto nello stesso posto agevolerebbe. Nel complesso si vede che hanno provato a rendere l’alloggio accogliente, la ristrutturazione é recente, la casa é ben equipaggiata, ma i problemi di umidità necessitano di un intervento più importante.

This place is amazing, locaiton is perfect, down floor is very nice bar and restaurant Les Rouges, and gallery as well. I would recomendet to everyone, if you go to Genova stay in this apartment. . BUT only in summer, in winter we just get freezing and we could not stay there, we needed to change apartment, but Happy Family hotel has the best customer experience, they are very responsive and helpfull, thanks Alessandra and Pedro for thier support

Cold in winter! heating is not enought for this apartment to get warm. Realy be redy for this, in the room was like 15-16 degree and it was complicate to get warm till 20 degree.

My husband and I stayed 4 days as a last-minute honeymoon after our other plans had to be canceled. We liked that the location was so central to everything around us. It was within walking distance of everything we wanted to see and the restaurant recommendations were excellent! It was a comfortable space that met our needs well. The hosts were very responsive to our needs and answered the questions that we had. It's a great value for the money!

The only negative was it was so very cold the first night; however, that was our fault for not finding the heaters. I think that was a common theme. Even after we used the heaters, if we turned them off to leave the apartment for a few short minutes it would be ice cold when we return again. That is a feature of a historic building I believe, and not something to detract from the hosts. It's simply something to prepare for in January by bringing extra warm clothing.