Acube Hotel Dongdaemun

Tout

Nothing. Got scammed by this hotel.

My flights were canceled because of the US-Iran war, so I contacted the hotel in advance to request a free cancellation. Instead of helping, the staff eventually stopped responding altogether. They told me they would leave an envelope with my room key because I was arriving after midnight. I arrived at 12:30 a.m., and none of that was true: - the hotel was closed, and I had to wait outside in -3°C for about 30 minutes until another guest let me in - reception was empty, and there was no envelope or key - neither WhatsApp number responded: the main number was switched off, and the emergency number posted at reception also did not answer After a long trip affected by war-related cancellations, I was left outside like a dog in freezing weather and had to find another hotel in the middle of the night. Fortunately, I found one nearby. I recommend future guests be prepared to do the same.

Very good location, near Nice to CU convenience store, gwangjang market and DDP. Helpful English speaking front desk staff. Comfy beds and clean room. Laundry and dryer on the 8th floor.

Everything was great except for when we were checking out at 3am. The elevator was not working and no staff available at that time. We had to carry our luggages down from the 5 floor.

Le lit était vraiment très grand et super confortable. La salle de bain était aussi très correcte. L’emplacement était très pratique, en plus, il y avait comme un petit « supermarché » vendant uniquement de la nourriture et appartenant à l’hôtel (en bas), ouvert 24h/24.

Établissement fonctionnel, eau et thé renouvelés tous les jours. bouilloire, laverie avec lave linge sèche linge et fer à repasser. Chambre familiale spacieuse.

Chauffage coupé en avril, 18 degrés dans la chambre, on a demandé des couvertures supplémentaires.

The room was large.

There was a problem in the toilet system a bit. one room the hotel change the room for us next morning. another room, the staff came quickly fix it.

房間寬敞乾淨，床鋪及枕頭都很舒適，對於早到的客人有免費的行李保管箱可以使用，很方便。

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