Upstate Inn Monticello

I didn’t feel safe at the hotel due to the location, lack of simple security ((like any lock on the door that only I could lock) and no at site personnel.

There was popcorn in the bed i was going to sleep in. The room was cold even after i set the temp at 77. No extra blankets. The body wash would not come out of the dispenser. The sheets were synthetic and itchy.

Down the block from a prison. No one in office. All business done by text.

There was no human contact whatsoever. There was a welcoming statement that said to enjoy the complementary treats, but there were none. The shower head was not adjustable. A short person would not have been able to take a shower. The electrical outlets were all on the opposite side of the room from the bed headboards. Otherwise the room was good. Very clean

They don’t change the sheet, they sprayed febreeze

Great Location. Room was absolutely immaculately clean. Comfy beds. Quiet and convenient location. Room was exactly as shown.Property is under going renovations.

The outside of the main hotel was shocking! It's undergoing renovations but it looks like a rundown trap house and very sketchy but the room itself was recently renovated and wasn't bad. You pull up to the door of your room - our room was in the back of the building and the back lot was junky and scary. The outside door of our room had a code to get in and opens to a tiny hall with another door that opens to the room. We were thrown off a little bit because we couldn't figure out why the inside door opening into the room had the doorknob on backwards so that the keyless knob lock was on the outside of the door in the hall ??? - Like if there were two guests in the room, one of them could lock the other in the room because there was no way to open that door from the inside if it was locked! That was a little creepy (think S-Trafficking situation). I was woken up at 4:30am by someone banging on door/window. I have no idea if it was our door or the next room. That was very scary! Other Complaints: The shower pan and bottom of shower curtain were dirty, there was no body soap if we did want to use the shower, and the "Welcome" message said, "Please enjoy complimentary treats on us" - There was nothing but an empty bowl on the table turned upside down. - We laughed about that one. With all of that said, we would not stay there again.

Not bad

Nice, quiet, and private.

Clean and quiet.