The Hılltop

This place is a dumpster. The guy in reception is a huge douche bag and a bit psyco. We got there and first impresion really dirty. We were tired asked for our rooms and he greet us with a smile. I said we have reservations, they were 2 rooms. He said but is 3 of you and only 1 reservation. His tone changed, he was very aggressive. We told him we have 2 rooms but he didnt want to check. Fortunately one of us had good internet and we were able to show that we had reserve 2 rooms. Then he said only one room ready. He made us wait. We have booked 2 bedrooms, each of one with a double bed. He gave us a room with a double bed and a room with 2 singles. The sink was broken, the shower didnt work, the whole thing was dirty, smelly pillows. We open the fridge and it smell like rotten. I couldnt sleep. I keep thinking bugs were crawling over me. In the morning trying to shower the water was cold and then it leak through the shower into the bedroom. Internet didnt work, the courtains let the street light in, there was noise all night and cigarrete smell all over the building. This place is not a good partner for hotels.com I would recommend to everyone thinking about staying here to avoid it. I am not picky and I had travel through lots of places and use all types of accomodations. This place would be the one I will never forget for being the worst I have ever stayed.

Provided with a small evening meal which when leaving the bill was 800TL ! All electric went off at 20.45 until morning so cold drinks became hot and our sandwiches for the following day were ruined. There was no toilet paper provided. No swimming pool as advertised. On a plus the location was good

A l'arrivée aucun personnel de l'hôtel, c'est un ouvrier qui m'a donné la clé. Je demande le code wi fi,on me dit que ça coûte 4 euros, obligé de lui montrer sur l'application que que c'est normalement gratuit, après 10 minutes de discussion j'ai réussi à avoir le code. A 21 h,on vient frapper à ma porte pour me demander le règlement de la chambre, 20 minutes de discussion pour leur faire comprendre que c'était déjà réglé sur le site. Le lendemain pas d'eau chaude, bien sur le restaurant ne fonctionnait pas et rien autour pour manger, c'est isolé. Petit déjeuner pris ( voir la photo) en insistant, ils n'avaient rien prévu et surtout pas de buffet. Bref, une honte du début à la fin cet hôtel, merci Hôtel. Com pour cette belle arnaque sur le prix et les services rendus