The Derwentwater Hotel

Great for the money paid , beautiful location, tired decor. Helpful staff

Property photos bear no resemblance to actual hotel. The hotel needs a lot of investment. Hotel is shabby, dated and needs a refurb. Extremely basic. Good breakfast. Sheets and towels clean. Good parking and easy walk to Keswick town. Right next door to Derwent Hill. Drinks prices very reasonable. Garden is lovely. Ideal for walkers and dog owners. Wouldn't go there to be pampered....

Be warned, the beautiful property you see in the photos of the building in grey brick stone is not where you will be staying. We were completely catfished with the interior and exterior photos shown. That is actually the property across the street and the one we stayed in was very dirty and run down. I would not recommend staying here. I'm surprised Expedia allows those photos to be used when it's not the correct building.

Good Breakfast Staff friendly and helpful Hotel in need of an upgrade

Staff were really friendly and accommodating

Old style hotel but clean and bed comfortable. Nice area to walk.

Just had a great stay at the Derwentwater Hotel and great staff and service. In particular a huge thanks to Ronnie and Amy who went out of their way to take time and assist us getting to a local wedding when all other taxi firms were unavailable due to storms and road closures.. Having excellent staff and friendly check in made the stay enjoyable and we will be returning to the hotel again. Fully recommend this hotel. Thanks all.

Excellent staff

Beautiful grounds but hotel needs improvement. Public areas scruffy with dirty upholstery, doors and walls. They charge £6 per night to park car which wasn't mentioned when I booked. Lift out of order. My room was cold but radiator did not work. Instant coffee powder at breakfast which you have to make yourself and no fresh fruit. You are asked to choose what you want for dinner within an hour of check in and loud music playing at both dinner and breakfast. Quiet background music would have been much better. On the plus side, staff were very friendly.

Big room with good view. Minor niggles with television picture, fluctuating flow in shower, extract not working in bathroom. Good location and gardens. Hotel overall in need of refurbishment. Cooked breakfast ok, other options limited. The instant coffee was a major negative as I like good coffee with my breakfast.