Carretera Tepoztlan Amatlan 1000, Tepoztlán, mx
Luxurious Accommodation: Enjoy a stay in air-conditioned rooms with free WiFi and modern amenities. Relaxation and Leisure: Unwind by the outdoor swimming pool, stroll through the garden, or sip a drink at the bar. Convenient Services: Benefit from free private parking, a restaurant, and a 24-hour front desk for a hassle-free stay.
For a premium experience in Tepoztlán, book your stay at XOLATLACO TEPOZTLAN Hotel Boutique today!
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Guests highly rate the friendly staff and frequently praise the beautiful surroundings.
USOn paper it's a nice looking hotel, pet friendly and with a balcony
We had a terrible experience at the hotel which forced us to abort our stay, driving back home the same day instead of spending the night there. The hotel was hosting a wedding and did not care the least for other guests: the noise was unbearable, the restaurant closed at 7.30 pm, half the property was closed off. We were not notified that there would be a wedding and were traveling with a baby. Needless to say, it was impossible to spend the night there with no food, no pack and play (which we had requested), and blasting music. The staff did not do anything to ease our concerns. Oh and important thing to note too: the hotel is supposedly pet friendly but they charge you extra (which is not advertised on Booking.com) and it's for pets under 10 kgs. They make you sign a super restrictive waiver when they let their own dogs run free on the property. I do not recommend this hotel for 1) lack of transparency on events impacting your stay + on pet policy 2) poor customer service aka no pack and play while it had been confirmed prior to our stay
IL
MXMXLa calidad del desayuno fue adecuada. El Salmón estaba delicioso y los productos del comal, también. La atención perfecta. La combinación de la arquitectura con el paisaje resulto espléndida, en especial la vista hacia los montes y peñascos. Solicite una habitación con fácil acceso para problemas de movilidad y fue signada correctamente.
1. Al llegar, pidieron un deposito, diferente de dejar un crédito abierto para consumos. Nos dijeron que era un depósito por si había desperfectos en la habitación (supongo que han tenido las experiencias con las bodas). El problema es que no se advirtió con anticipación de esa medida. 2. Los precios de los vinos muy altos e incompleto el inventario.
MXLO bonito y tranquilo
La alberca es pequeña
MXEl desayuno bufet con adecuada relación calidad-precio. El servicio excelente y la cocina destacada. Particularmente el salmón y las quesadillas a comal. La vista de la habitación 116 es muy agradable. Se solicitó una habitación accesible para personas con dificultades de movilidad y cumplieron.
La cava de vinos con poco surtido y precios elevados. Por ejemplo 2,400 para un María Tinto es excesivo. En el check in piden un depósito de 3 mil pesos a pesar de haber estado pagado por completo el alojamiento y sin que hubiese sido anunciado.
MXMXGardens
Staff was unfriendly and difficult. They charged me for a towel without justification.
MXMX