Linburn House Apartment

Lovely property, and well positioned in dumfermline for what we was here for, very spacious and had everything we needed.

Unfortunately we found that the apartment could do with a deep clean, and found that things was looking tired, we travel for a family funeral, my brother in-law had the cold bedroom which is the biggest of the two, but ended up sleeping as best he could on the sofa because of the noise coming from the apartment downstairs, so unfortunately he had a terrible experience!!! This property could be beautiful with just a little time effort and a little money spent on it!

1. A pretty spacious and comfortable apartment, in an extremely convenient area of Dunfermline with parking, easy walking access to large supermarkets and small grocery stores; also comfy walking distance to transport links to central Dunfermline & Edinburgh (incl train station 15-20 mins away & good access to main roads). 2. Apartment provided useful comforts: TV streaming services (only used Netflix can't comment on others), wifi, plenty of mixed power outlets throughout living and bedroom areas (generic power & USB sockets). 3. Very, very spacious bedrooms & bathroom with ample storage space. 4. A little electric radiator was provided in master bedroom as the central heating in that room didn't quite work as well as in other areas. Please note heating is on a timer, we found this moderately okay for us as we left in the late mornings and came back in the evenings, but future guests may wish to check on whether this can be amended particularly if you're staying in autumn/winter months. 5. Agreeably priced. 6. This is a professionally-run holiday let, so even though the approach is very "hands-off" (you will be communicating via pre-written emails most of the time), they've clearly streamlined a lot of FAQs so barring no major issues - the provided communications should be enough to keep your stay hassle-free. Once you get inside the apartment, you do get office-hours & out-of-hours contact numbers you can save to your phone if you need them. We didn't have cause to test their customer response as all was well with us, so hopefully other guests can comment on this.

1.) The kitchen was thoughtfully stocked in some areas, a bit lacking in others. 1a.) Good stuff = the "welcome basket" of tea, coffee, sugar and biscuits. We replenished the sugar packets from Costa to say thank-you! Providing foil, large number of drinking and wine glasses etc. HOWEVER: 1b.) There was a surprising lack/low count of some items or lack of quality to items. E.g. as a family of 3 we just managed, but larger parties may struggle with the lack of cutlery. The electric kettle was obviously very cheap and its lid didn't fit properly, causing us to spill hot water everywhere constantly. 2.) We had to re-wash all cups, plates & glasses we found in the cupboard as some were still dirty. Also had to pop into Asda and get larger travel mugs for ourselves as the cups provided were closer in size to espresso cups and we couldn't handle it lol! 3.) Again just surprisingly a bit stingy when it came to the "guest consumables" provided like washing up liquid in kitchen, handsoap in bathroom. It's up to the owners' discretion whether they provide this or not, but I think if they choose to provide - don't provide 95% used-up bottles that have been watered down. (I feel cheap consumables such as these are a worry taken care of for guests, as well as gives it that nice "hotel finish"). I understand why costly consumables like gas/electric/water are controlled, but very cheap ones you can buy economy-sized refills for ... which you're more than welcome to water down a little bit, just maybe don't leave it to 10mls .... I don't understand that. 4.) Owners of apartment may wish to consider providing bath mats, not particularly just for guests' comfort but because I sympathise with house maintenance!

Location was good, apartment was large with all facilities. When we found a problem, the host arranged to have it sorted immediately.

I thought the apartment wasn't particularly clean and could have done with a good spring clean. I also thought the actual house in the street was a bit hard to find. The street was easy, but we were uncertain which property we wanted and had to ask a local gentleman.

Beds are super comfortable, and the train station is a few minutes by foot. The owners kept good communication and self check-in was very easy.

The dishes and cutlery were all smudged and looked dirty (not sure if they were, could have just been pulled out of the dishwasher). Not enough sized bowls. Couldn't find a sponge and tablecloth anywhere.

Had everything you need. Far from city but tranquil and cute, comfortable and like home.

I couldn’t open the windows and I felt the need to air the house. I didn’t ask either so maybe there was a way.

Comfortable

Couldnt find it. Very hiden arriving late at night.

Jon and Stephen were in constant contact with us, responding quickly to our messages. The apartment was very specious, peaceful with window views onto beautiful greenery. We enjoyed large smart TV with lots of app and channel choices. Kitchen had all appliances we needed. Emma is an excellent cleaner, everything was tidy and clean. Location was perfect for us, short bus ride to the centre of town, train station just 10 min walk away to get to Edinburgh.

Living room sofa set could use an upgrade. Jon and Stephen probably presumed that everyone knows how security deposit and pre-authorisation works, but we didn't. It caused us a bit of stress, seeing another deposit amount being hold after about 6 days of our stay. Here is a bit of info for those who plan to stay more than 5 nights: For a stay that is more than 5 nights Uplisting (vacation rental software) pre-authorise the security deposit after every 5 days. This is because the hold on security deposit is automatically released on the 7th day after the last pre-authorisation. Uplisting re-authorise every 5 days to ensure the host have access to the security deposit. That can create an overlap of deposit amount for about 2 days. If the pre-authorisation is unsuccessful, the security deposit amount will be charged on the guest's card. The host will need to refund the deposit manually from Stripe.

very spacious rooms. very comfortable beds.excellent shower. good parking.

the plug in the bathroom sink didn’t work properly. this was the only issue, everything else was fine

exactly what was described on website comfortable and clean

Well located with easy access to Dunfermline city centre and both train & road routes to all major cities; exceptionally well furnished; clean and nicely decorated; comfortable beds and sofas. clear instructions from the hosts.

Not much to moan about ! Wi-Fi is a bit flaky in the front bedroom and neighbours are a bit noisy under the back bedroom but nothing to really disrupt your stay.