FabHotel Atithi Regency

It's not about property but the FabHotel / Booking.com. my previous booking was cancelled for no reasons despite I having paid and forcing me to book another room at much higher price. No one from Fabhotel/booking.com is responsive. It's worst case of customer servicing that could also amount to cheating the customer....hope someone will look into my case. Thanks

1) FabHotel Athithi lied about the condition of their hotel, its under renovation and nothing like the images. Entire ground and first floor was under renovation & inaccessible. Photos of reception do not show that it is actually in the basement, next to parked vehicles. 2) When I arrived at 1:30am at night, there was nobody at the reception, the whole hotel was open, I went on terrace to find the reception boy named Mr. Laxman. (I had informed hotel via messages that I will arrive late, the hotel staff had no idea of late my check-in) 3) They did not have my room reserved. Mr. laxman from reception said he cannot see a room reserved in his system, even when I paid the Rs 1653 to reserve the room via a link that hotel gave in Booking messages. I was given a temporary room, where me and wife adjusted until the morning when we were given a double room. Hotel staff blatantly denied that they have been lying to customers by giving false images online. Also refused to give money compensation.

Service is very good, staff Vaibhav and Raju behaviour is polite and helpful. Food is also good.

Impressed with my stay at Treebo Trend Atithi Residency. The cozy atmosphere, friendly staff, and convenient location made it a perfect choice for a comfortable stay.

Highly recommend Treebo Trend Atithi Residency! The apartment was well-maintained, the amenities were top-notch, and the service was excellent. Will definitely come back!

Solid stay, was a recommended hotel by the music festival I was attending. Very clean, staff helpful

Shower had some issues but it was okay just used bucket instead.

Only the location

Room was too cramped No water in commode flush in washroom Hard to find any staff for asking for anything