Laciaville Resort Hotel

We were a big family who stayed there two nights. We enjoyed and staff were helpful and did not charge us any extra for anything Only problem was so w taxi drivers couldn't find the place

Terrible location in loud at night, squatter area in side a prison like compound. Black mold found on pillow., no cable channels, broken shower door went out of track and fell on me (what if it would have been my 11 old child?) Very hard to get transportation unless your willing to pay way over going rate. Definitely not a resort worth what they are charging. False advertising on what the place really is. Asked front desk to call a taxi for us because my phone has poor coverage so far out and they said they could not call for me... How safe is that? Here is the worst part... We left 2 days early on our 4 day booking. When I kindly and respectfully i asked for the owner who was on site so I could talk about a refund for days not used...., just then a man behind me scurried out and and hid as to not talk to me.. I later found out he was the owner!! I later called and talked to the front desk and they said their hands are tied on any refund and I would have to talk to Hotel.com. If all rhis sounds appealing, by all means soend your hard earned money on staying here...