White Mountain Cottages

Customer service is excellent. Our extended stay has been great. I would recommend booking here to others.

Everything was great! Communication was great, answered all our questions over the phone and was very friendly and helpful. Some minor upgrades would be recommended ( such as, bathroom toilet loose, bathroom door knob loose, small holes in ceiling, light water damage on corner floor. ) None of these things affected our stay. In fact, we decided to stay an extra night! I would recommend this property to family and friends. On another note, there is a mini fridge in cottage #10. We were unaware of this before our stay, and this was a nice bonus.

Stayed here December 14-16th. Communication for check in/out was excellent. Cabin was spacious and clean. Bed was very comfortable. Fireplace provided more than enough heat. Bathroom was small but clean. Well worth the money for a central location. Would definitely stay here again.

I was not informed of the breakfast and I beleive I was the only person, guest or employee, present on the property.

Shower too small and lack of hot water.

Thanks for another great stay

We had a wonderful stay in our vintage cottage. The bed was comfortable, the room was warm, cozy and well-kept. We appreciated the owner’s flexibility with our arrival during a snowstorm. We hope to return soon!

Everything was great. No complaints.

The bathroom is definitely due for an update but we were quite cozy!

Warm and cozy!!

We liked the King Size bed and the fireplace. Negatives: The bathroom shower was gross, we stayed two nights and didn’t use it. Very cold in there. The cabin entrance door was open on two occasions after we had secured it, literally open, not just unlocked. Kurig machine but no coffee. Entrance instructions weren’t clear, dependant on wifi which out of country guests may not have. Cleaners were there and directed us to another resort to find out how to use the keypad. We then assisted 2 other groups of guests on how to use the “keypad”. No clear instructions on entry.

The only positive aspect of my stay was that the bed and towels were clean. Unfortunately, the cottage itself was far from acceptable. The bathroom was in worse condition than a truck stop. I’m thankful we only stayed one night. It was also misleading that there was no on-site staff; we were the only guests among ten cottages, yet the sign indicated no vacancy. I’m surprised that Hotel.com would list this property. Overall, a horrible experience