Silk Apartments Spondon

Stair light kept switching on and off quite a lot of road noise thought windows needed double glazing no wardrobe to hang cloths up

Were it was

Not clean and the stair the hand rail was to high to hold. The fan made a noice all night

Most things were in good working condition

The beds werent very comfortable both bedrooms

Great clean place with great facilities and shower.

King size bed was a little low but can't complain on comfort. Roof was a little low in the bathroom. I bumped my head a couple of times

The apartment is practically next to a 24 hour petrol station - very convenient. It's largely as advertised, spacious enough for 2. New modern shower room & kitchen suites, water pressure is excellent. Spacious shower room. The couch and bed were both comfortable with a large TV, fairly easy to use. Loved the breakfast bar area in the kitchen.

During the summer this year I was travelling a lot and booked in excess of 20 different locations between Airbnb and booking.com and for this location, the check-in process was particularly painful. Despite having booked the night before, I had to wait until 2pm for the office to open before anyone could answer a query as by that time I had received no check-in instructions. On calling it turns out the system did not show the booking due to the booking form was not completed, despite there being no options in my browser to continue with the booking (browser/Operating system compatibility perhaps?). The person who helped me did a great job in the time available and had to send me a special link to complete the payment as even after trying twice from scratch, the correct options did not appear for me to continue. After we got in, sent a copy of my ID and completed payment, the rest of the weekend went by without incidents. Other than the check-in process, there was no bin in the kitchen anywhere and the extractor unit for the hob is installed too low - you will bang your forehead head against it without a doubt by lunchtime :-) Also watch out for that small print, there is a £150 holding deposit - I only found this out at the time of paying when it showed on the receipt.