REGMAR Progreso Yucatán

The front desk were accommodating with us luggage. since we arrive early, we were allowed to leave them at the front desk.

We were 3 guests on my reservation; however, the front desk staff didn’t provide us with enough towels, toiletry items, and I have to go and asked them for all of these items. The room seemed not to be ready and dusty. The lady who was at the front desk late in the afternoon seemed to be angry every time we asked for basic room items like the towels. We were even told that 2 towels was our allowance per room. It is just ridiculous to have 3 guests and shared towels.

Nothing

Dirty room, unasafety electroinstalation with naked wire, hotel is above the music bar with party until 2 a.m. You order the deluxe room and get the terrible room with dust, dirt, stuck water in toilet… we canceled this room after two nights and moved to the another hotel.

The loquetion is great.

The room wasn't clean enough, was noise all night and during the day, they have construction or something because we can heard all types of hammering!! The shower are so small and they don't have Towels!!you have ask for that!.

We had to flee from hurrican Milton so needed a safe place for 2 nights as we live on a sailing yacht in the marina

It was safe but too basic nowhere to hand your coat and the TV needed subscriptions to view in general...no where to put cases or bags....not even a table and as for the shower...no door so the whole bathroom is flooded....crazy

+ Price. It was unbelievably cheap. I still didn't understand why. + One minute walk to the beach. You can see the beach from your balcony. + Convenient store next to the hotel.

- They had an ongoing construction on the second floor. - Very tall staircase to the reception. - No elevator. - Very weird staff who smoked at the reception and almost didn't speak to us at all.

The view. The balcony. The floor space. The pair of super large towels. Great air conditioning.

The grating on the balcony meant I guess to stop people from throwing things or themselves off the balcony. This might be city code? The club on the street level with the heavy metal band after midnight. Lack of storage ie closet, hooks. One bright ceiling light

The security, it’s modern. The pool also looks nice.

We didn’t like that we had to keep calling and waiting to have the gate opened any time we needed to go in and out. The other option was to leave our IDs or $500 to use a remote for the gate. We didn’t like that there were cockroaches and huge spiders in the room. The WiFi was in and out and very slow.

Excellent location for the price. Clean room, fast wifi, cute balcony and Netflix setup and ready to go on the TV.

There are a TON of steps, absolutely unsuitable for anyone with difficulty with steps.

Location ,air conditioning ,

Bathroom sink leaking water on the floor, no chair to sit,no where to put your clothes, no closet or anything it was very disappointing i woul not return unless they improve the condition of the room