Hashinoya Bekkan Ransui

This was a taste of old school japanese luxury. We were treated like royalty and the food was amazing. I never expected to have a multi course tasting menu served to us privately in our room. Same for breakfast. The staff were excellent and picked us up and dropped us off at the station. Great place.

The onsen kept changing from male to female as one side was nicer than the other. Missus missed out.... but that was minor compared to experience

My stay was exceptional, with luxurious amenities, a serene onsen, and a kaiseki meal that was an unforgettable culinary journey. The kaiseki dinner was the highlight, with each dish masterfully crafted to showcase seasonal ingredients. The outdoor onsen was also a wonderful experience, especially in the cool evening air. The location was peaceful and scenic, perfect for a relaxing stay.

The onsen could have been better equipped with basic amenities like lotion and hairdryers, which were missing. Also, the entrance to the parking lot was quite narrow and tricky to navigate.

A very authentic hotel in a quiet location where it is nice to hear the sound of the water in the river. One feels truly somewhere far away from the city in solitude with nature.

Unfortunately, there was an incident - we ordered additional massage services and the hotel representative we contacted quoted a different price to what we paid in the end when we checked out. We tried to explain this to the accountant at the reception, but she did not try to get into the situation and unconditionally to all our claims answered simply “no”. This, of course, spoiled the overall impression of this place, because the hotel is not cheap and would like not such an attitude. The staff should definitely have good electronic translators or basic knowledge of English.

Very cozy little Ryokan in the mountains. The room had a lovely garden view. Luckily we were the only ones in the ryokan, so we could use the onsen - we have tattoos and the onsen is not private :-) The food was delicious and served in the room, and the staff was super kind.

Very nice location. Really nice Onsen hot springs. The room was big. private bathroom was perfect. Kaiseki dinner excellent. Service was great. Only concern the futon not as cushioned as I would have liked.

No dislikes

Not Close to the Station, but the owner picked us up at the station when we arrived and bring us back there when we left. Excellent dinner and breakfast. Very nice onsen on site.

Super good in room service breakfast and dinner. Considerate staff in every detail.

Nothing.