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8.2 / 10 Guest Rating

Astara Hotel Balikpapan

Komp. BSB Balikpapan Superblock, Jl. Jenderal Sudirman No.47, Gn. Bahagia, Kecamatan Balikpapan Selatan, Kota Balikpapan, Kalimantan Timur, Balikpapan, id

Astara Hotel Balikpapan - main view

About the Property

Luxurious Accommodation with Exciting Amenities

Outdoor Swimming Pool and Fitness Centre: Enjoy a refreshing dip in the outdoor swimming pool or break a sweat at the fitness centre during your stay at Astara Hotel Balikpapan.

Diverse Dining Options: Indulge in a buffet, continental, or American breakfast at the property's restaurant serving American cuisine. Vegetarian and halal options are also available upon request.

Family-Friendly Features: With a children's playground, kids' club, and spacious family rooms, Astara Hotel Balikpapan ensures a fun and comfortable stay for guests of all ages.

Book now to experience a delightful blend of luxury and convenience at Astara Hotel Balikpapan!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent43 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the professional staff.

Categories

Cleanliness6.9
Service9.3
Location9.4
Room Quality6.8
Amenities8.9
Value for Money6.3
Food and Beverage9.4
Overall Experience8.6

Select topics to read reviews

Z
ZiggybeBE
Verified booking
extended_group
Standard Room
Stayed in Jun 8, 2026

"great hotel, but it's clear management has neglected it for a bit"

8.0

TThe breakfast was the best I have ever had at a hotel. It is a perfect area for us to be in the city (as tourists), and they were very accommodating for travellers who are passing through. The room was really nice, and considering the overall experience, the price was very fair. The slides are genuinely as fun as they look, and the pool area adds a really unique touch to the hotel experience. A small bit of maintenance—like a fresh coat of paint or smoothing out some of the pipes—would make them even better, but overall they’re great fun.

The pool is quite unique for a hotel, and this is where the “but” comes in, as it was one of the main reasons we booked this hotel, especially with the live waterslides and having a day before our flight to enjoy it. The slides were supposed to be open from 10 AM to 6 PM (which was confirmed at check-in and by signs near the slides). On the day we had planned to just enjoy the slides and pool (given I am a child at heart), one of the slides was broken (no big deal), but then the two most impressive ones were closed inexplicably from 12 to 3 PM (given that they are open from 10AM to 6 PM, a big window) Given that this was the whole purpose of the stay, this was quite disappointing. Especially when addressing several staff members about the opening hours not matching reality, it became clear there was staff present, but they did not seem willing to operate the particular two slides. This made me feel quite uncomfortable when asking about it, as they were all sitting together on their phones. It may be that working hours are difficult or the pay is not sufficient to motivate them, so I am not judging the staff personally but rather the hotel setup. Although everyone was generally friendly. Also, they rent cabanas, which I don’t mind at all—people enjoying extra luxury is fine. However, two cabanas had all the double tubes stored in them and did not allow anyone else to use them, even though they were just lying there. This again seemed like something the staff should have noticed, especially since some slides require double tubes.

Helpful?
L
LynabnBN
Verified booking
family_with_children
Standard Room
Stayed in Jun 3, 2026

"Excellent"

8.0
Helpful?
H
Hjh SarimawatibnBN
Verified booking
family_with_children
Standard Room
Stayed in May 27, 2026

"Excellent"

8.0
Helpful?
A
Azmi86myMY
Verified booking
solo_traveller
Standard Room
Stayed in May 10, 2026

"Exceptional"

10.0
Helpful?
I
IsmailmyMY
Verified booking
solo_traveller
Standard Room
Stayed in May 4, 2026

"Good"

5.0

Nothing

The room size is much smaller than stated in the website. Either misleading information or a gimmick

Helpful?
H
Hjh SarimawatibnBN
Verified booking
solo_traveller
Standard Room
Stayed in Apr 29, 2026

"Excellent"

8.0

Location for breakfast is convenient with various foods

Helpful?
K
KHAIRUL AZRIbnBN
Verified booking
family_with_children
Standard Room
Stayed in Jan 27, 2026

"Excellent"

8.0
Helpful?
A
Ali AhmadbnBN
Verified booking
family_with_children
Standard Room
Stayed in Jan 10, 2026

"Exceptional"

10.0
Helpful?
A
Ali AhmadbnBN
Verified booking
family_with_children
Standard Room
Stayed in Jan 10, 2026

"Exceptional"

10.0
Helpful?
A
Ali AhmadbnBN
Verified booking
family_with_children
Standard Room
Stayed in Jan 7, 2026

"Exceptional"

10.0
Helpful?