Via Fossalta, 4 4, Bologna, it
Prime Location:
Located in the heart of Bologna, steps away from Quadrilatero Bologna and Santa Maria della Vita.
Modern Amenities:
Enjoy free WiFi, air conditioning, and convenient household facilities like a microwave and kettle.
City Views and Comfort:
Relax in a spacious 2-bedroom apartment with a fully equipped kitchen, flat-screen TV, and 2 bathrooms.
Book now for a memorable stay at Appartamento la Turrita in vibrant Bologna!
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NOthe location is central , easy to walk around. the apartment has 2 full bathrooms.
We booked this accommodation based on the listing's description of two bedrooms and a sofa bed. However, upon arrival, we found that one of the bedrooms was locked. Only later did we learn that it was intended for children, which was not mentioned in the listing. This significantly affected the sleeping arrangements for our group. The check-in process was also challenging. Communication was primarily in Italian, despite us not speaking the language, and we received no clear instructions on how to access the property until we sent a photo of our passports to an Italian mobile number. This raised serious concerns regarding privacy and GDPR compliance, as we were unsure who exactly was receiving our personal information. The sofa bed was extremely low—almost floor level—and when setting it up, we discovered numerous small insects (possibly ants) on the pillow and mattress. We documented the issue with photos and videos and contacted the administration. Shockingly, instead of addressing the issue, we were asked to leave the property entirely. This response was not only unhelpful but deeply upsetting, especially given we had already paid for multiple nights. Adding to the inconvenience, the apartment is located on the top floor of a building with no elevator, requiring several flights of stairs—not ideal for travelers with luggage or mobility concerns. The only positives were the central location and the presence of two full bathrooms, which were useful. Booking.com support has been helpful so far, but we are still awaiting a refund for the unused nights, pending confirmation from the owner. Communication throughout—both with the admin and the property owner—was extremely difficult, and we were left with the impression that guest experience is not a priority. Unfortunately, we cannot recommend this property and strongly urge future guests to seek alternatives with more reliable communication and respect for hospitality.
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