Euplio Luxury Apartment

beautiful view of the volcano, clean rooms, gorgeous design

The room was spacious and within walking distance to main tourist attractions and restaurants. Supermarket is also close.

The upstairs bathroom needs a new shower head and drainage.

Mr Yogesh, a manager of this property, was very helpful and friendly, and helped us with the luggage when we arrived and when we left in half an hour.

The property is much more outdated than it looks in the pics. The furniture is old; the claimed two bedrooms, each for two people, are not realistic as the second bedroom is tiny with a sofa bed for one adult. Our friends were sick and couldn't join us, which, in this situation, was really for the better. The stairs inside are very steep and hard to navigate, and you need to take them to the kitchen, which is quite old and requires a lot of work to bring to modern standards. The same could be said about the bathroom with a tiny sink and very narrow shower. But the top of all this was a broken AC unit in the apartment. Our communication with the owner showed she didn't plan to inform us. However, she said the technician was very busy and might come during the week, which was unacceptable for us - my health condition presupposes a specific comfortable temperature inside, and it was 24.6C. But she was eager to reimburse us fully (that's what she said), understanding that she should have informed us about a broken AC. We prematurely believed her, only to learn a few days later, after approaching her (no response) and booking.com, that she would be willing to reimburse us $1,000 out of a fully paid amount of over $3,200. This is so unacceptable and unfair. Overall, we would never recommend anyone to stay in this apartment and this particular town. We immediately booked another place, a great hotel, Des Etrangers, in Syracuse and this has been fantastic.

Great location. Wonderful terrace with a view.

Location, space. Host was always accessible, friendly and kind Washing machine, very secure

An outstanding property in a prime location. Tastefully decorated and extremely comfortable. The roof top terrace was an extra bonus.

Beautiful property, very comfortable beds and the roof top terrace was wonderful! Great location and not noisy at night either which was great. Hosts were very responsive and flexible on check in/check out times which was very useful for our group. They were very helpful in answering all our questions about the property. The property was fairly easy to find, would definitely recommend!

Our only complaint was that there were not enough bedside sockets for charging phones etc, would be great if some extension cables were put in! Kitchen could've done with more mugs/glasses but other than that it was all perfect!