Ubumwe Hotel

the staff were extremely courteous, friendly and helpful. the room was clean and kept clean.

shower is a bit old, and had some maintenance issues. the internet was weak and erratic.

Staff

The hotel is expensive for nothing the bed was too old and flat for a mattress it was not confortable, the shower has no mirror the shower is old and broken but still works, the tv is too old

staff reception

old building

The view was amazing. As the kind staff to serve you at the room.

The room didn't meet the expectations, but the bed was clean and great. It was many small things like no storage, bathtube felt dirty, small broken electricity plugs. Tv which was everything else then smart and had no pre programmed channels. Warm water took time. Internet was slow (compared to competitors).

Great view and location, hot water for shower

The receptionist was very welcoming and so assisting .

Most of the workers couldn’t communicate cause of language barrier and the hot was messed us up. we literally had to wait every morning for the water to heat up.