About the Property
Private Pool Oasis
Luxurious Accommodation
Convenient Location
To book your perfect getaway at Casa Paraiso, visit our website today!
Villas Paraiso Mza 12 casa 4 A, Santa Cruz Huatulco, mx





























Private Pool Oasis
Luxurious Accommodation
Convenient Location
To book your perfect getaway at Casa Paraiso, visit our website today!
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USPool was great for the kids.
The place is small but sufficient for what we needed, however, ALL the air conditioners were absolutely disgusting and full of mold and mildew and wet and VERY stinky. The entire place smelled disgusting when we walked in. IT WAS A SERIOUS SERIOUS HEALTH HAZARD!!! And we were breathing that moldy air IN because we would not have been able to sleep at all if we didn't have the A/Cs turned on. AND, the owner/lady got MAD at US when we told her that they needed to be cleaned and serviced. It looked like they had not been cleaned in YEARS! Can you believe she would get mad at us for that?!? We complained about the sewer smell in the bathrooms as well, it appears there is NO p-trap in the shower upstairs, so when you flush to toilet, all the sewer smell comes up from the shower drain. Plumbing has issues that need to be fixed to remove sewer odor that permeates the entire house. She made US feel bad and told us we could LEAVE if we weren't happy! What BAD service!! If I could upload pictures, I would so everyone could see how gross the Air Conditioners were, it would be good to show that. She complained to us and said "they were just serviced" - what a lie! It was very obvious they had NOT been serviced in YEARS! Good thing, a very good technician, came and cleaned them up the next day as we requested that was necessary for our health, but half of our stay was ruined. The ceiling lights above the kitchen counters and sink were filled with dead bugs, that must have accumulated over 5 years or more, that was absolutely disgusting. The place looks really cute in the pictures, but it is extremely obvious that they do not take care of the property when it comes to sanitation and cleanliness, and these are BASIC things that are necessary. I wonder if her OWN house looks and smells like this place?! Hopefully she will fix these serious issues so that others can enjoy the cute place.