Losmen Sibayak Berastagi

Nothing - it was all terrible

I have never stayed in such a disgusting dirty and bad place. We didn’t expect much from reading the previous reviews and thought it can’t be too bad but it definitely was bad and this place needs to be shut down! When we checked in the room wasnt ready so didn’t really look at the room -we put our bags on the bed and went out. When we came back a few hours later we found that they hadn’t locked the door and our room was open with the bags inside. Luckily our bags were locked and okay. When we checked in they told us the internet was broken - there was no internet in any area of the hotel. I wish we had left then. The rooms are in a house behind the shop on the Main Street - we realised when we checked out that the street door is left open overnight - not safe for solo travellers. The room was really very dirty / not just a little. I don’t think anything has been cleaned in years The bed sheets were stained with blood and other stuff. The mattress was ripped and the bed head was very old and dirty. The windows were dirty and broken There was one outlet in the room - 1 metre off the floor There was no basin in the bathroom so no way to brush teeth or shave. There was no paper for the toilet the staff told me it was finished. I had to argue for them to go out and buy some. They advertise free toiletries but only supply hand soap. There was no mirror in the bathroom The walls were stained with dirty marks everywhere. 3 of the walls were just thin wood with no noise insulation at all. It was noisy. The curtains were ripped and dirty. There was no mosquito net or fan . The terrace advertised had broken bricks, wood and a broken toilet on it. They also use that area for the laundry so it’s not good for sitting outside. There are some weird seating areas downstairs but they are surrounded with junk and the kitchen and water dispenser were too dirty to use. If I could give this place a minus 5 I would. It was by far the worst place I have ever stayed.

Vriendelijk en behulzaam personeel

Kamer was niet heel schoon en hygiënisch. Veel zand op de vloer bij het bed en in de badkamer veel haren van de vorige bezoeker. Ook zat er schimmel op de muren en het dak in de badkamer.

The location is excellent, and the room is a good size with a table and chairs. You can also reserve transportation there.

The room lacks a sink, and it isn't the cleanest place.

Host speaks great english. Able to coordinate a sunrise hike up to Mount Sibayak at a reasonable price. Great location, near two markets.

The room was quite big, which would be good for two people if you booked a double room (has a big double bed). The location is great, in the middle of the main street. The staff is kind and looks after your stuff. Since the city is not super safe, they helped us to park our scooters inside. We got towels, that was good. Relatively quiet to sleep.

The room was not very clean and had quite some mold in the bathroom. It's okay if your standards are low and you just need a place to sleep though. We stayed here for two nights, it was okay. However, when we left the morning after the second night, no water came out of the tap or shower anymore. The water was also cold. A bit strange, but luckily our time was over there. The ambience is not really great in the city or hotel, a lot of strange living rooms. Yet, I think one of the better places to stay at in the city.

The service and information are complete

There isn't any

Really good for the price, attentive staff waited me for check in at 4am, comfortable nice room