Safwa alhoda

The facility addrss did not exist. The hotel is operating under a different name. This is a smoking facility. I was put in a smoking room after I complained they switched me to another that did not have any WiFi or hot water but the worse of it is in the room change process my phone was stolen. I strongly believe the hotel staff stole my phone. The management was indifferent and dismissive about the theft. Orbitz could not reach them after I contacted support for assistance. I won’t recommend. The only reason I stayed is because I had already paid and it’s non refundable beside I spent must of the time at the haram only came to sleep there from 7am to 12pm.

Terrible smoking hotel. My phone was stollen and the management did nothing to help me recover it.

Good

The lady boss was really helpful.

Rude staff