Timone by PortofinoHomes

Amazing view on Rapallo and Santa Margarita

We encountered several issues: - poor cleaning before we arrived - presence of ants in the apartment - WiFi wasn't working and no solution provided by PortifinoHomes. - The AC was efficient but very loud making banging sounds on a regular basis. We had to turn it off to find sleep. So we had to move the kids to our room that was cooler and they slept on a mattress on the floor. - the parking advertised turned out to be very small and full. We had to drive around to find parking spots which were close to non existent. - probably the poorest keys handover we ever experienced. The lady came late, didn't even say hi or smile, gave us the keys and left. She must have some sort of social anxiety to be that bad.

The location was on a hill, but we loved the walk to town and the view. We found a small public beach close by with seaside beach club restaurants. The feel of the apartment was homely and had lots of character. Gabriele was super responsive and very helpful.

We visited at the hottest time in August and so the AC struggled a bit to keep up. Also the second smaller room doesn't have AC.

Great views and lots of space.

Be wary that property asks for another 250 euro deposit. If you do not take the trash out, you have to pay 50 euro penalty which sounds insane after you just paid all cleaning fees. After we arrived, key broke on first turn, had to wait for an hour before another key was delivered.

Amazing views from the apartment and plenty of storage room. Very well appointed.

Discovered a lift from the street so you don't have to walk up the steep hill after a few days.

The killer view! Very soothing and calming. Not too far from the Botanical garden or park, restaurants and point of interests. Gabriel waited for us to open the gate, went over the apartment and gave us great restaurant recommendations. We appreciate it!

The kitchen and under the bathroom sink need deep cleaning. Can use a new refrigerator and washer. Other than that we enjoy our stay. Definitely a memorable stay.

The check-in was dead easy. We arrived at Rapallo a little earlier than expected, and after confirming with the cleaning staff that the property was ready, we were allowed to do an early check-in. Gabriele met us at the property. He was very friendly and explained everything we needed to know very clearly. The apartment is spacious, the main bed is very comfortable, and the view is.... stunning. The entire property has an 80/90s vibe that suits the town. All the appliances we tried worked well, namely the A/C (a must). Being a little far from the town center (something we enjoy), you only need to walk 5 minutes to get to the nearest free beach (there's an umbrella on the property) or beach club.

A few minor details, easily fixable, left a dent in the experience. The kitchen needs a deep cleaning. I immediately stumbled across dirty glasses and plates. The cutlery's shelf was greasy, and so were some pans. And then, there was ONE dishwasher tablet in the property for a four-night stay... There were no extra towels. It won't hurt to leave a spare set.

Very nice apartment 👌 very easy to access key places around Rapallo great for a family Gabriele gave us great tips for our stay.

Overall great apartment