Book Lovers@ArenaTheatre

Was greeted with the keys by a very nice lady, I am sorry I didn't get her name

Liked it all

Amazing location close to the city centre, secure building with an internal terrace, very nice and quiet. The apartments have everything necessary for the stay, the bed is comfortable. The deposit is now seems to be lower compared to elder reviews - 50 euros.

Check out at 10AM is too early. Dishes in the kitchen gave me an impression of being portly washed before - probably that’s because the property asks the tenants to wash everything themselves. This and the request to throw out the garbage at the check out is also something I wouldn’t expected. City tax is collected in cash only at the check in, not the most convenient form. I would also appreciate thicker curtains in the bathroom and a spare duvet cover as there was no one and the blankets seemed a little dirty

Era un apartamento muy acogedor, la ubicación ideal. Nos gustó todo

We came to visit the opera and as we are elderly needed a ground floor apartment close to the Arena. This apartment, so close to all the amenities suited us perfectly and we felt safe walking back late at night.

Everything was fine.

Communication with the host was excellent. We made sure everything was set at a time and unfortunately, I was running late due to the train and they were very patient and kind. The place was so cute. Loved everything about it. The bed was super comfy and location was excellent. I would definitely come stay here again and recommend to others. Thanks again. 🙋🏻‍♀️

There was nothing that I did not like

Lovely perfectly equipped flat in a privileged position in Verona. Francesca met us at the flat and gave us the keys and checkout instructions. She found also a solution to one specific request we’ve addressed her before arrival.

I perfectly understand the importance of prior communication on the arrival time but I personally find the way the I-Home agency handles it is quite peculiar and frustrating. I highly recommend that you read thoroughly all the details since it’s clear that time is money and everything is clearly stated in the rental contract: no online check in…20 euros, late arrival 20 euros and so on… And if you don’t indicate the precise arrival time you are likely to wait since other clients are to be handled (in our case it was only about 5 minutes but still it wasn’t pleasant, nothing to do with the person greeting us but with the system.

A nice, modern apartment with a good amount of space at an excellent location. With two adults and two kids we even managed to park our pram inside, but then we struggled a bit to find a good place for our largest suitcase. The kitchen had a full set of modern equipment built in.

The kitchen provided a bit of coffee and sugar, but it would have been even nicer if it also had some oil, salt and herbs for cooking and some washing tabs for the dish washer. The heating warmed the place to 26C (in February) and somehow we couldn't control it to turn it down a few degrees.