La Capannina

The location and the house itself were ok – clean, spacious, and as described. Overall, the property met our expectations in terms of comfort and setting.

First, bed linen was not included in the price, and this was not clearly communicated beforehand. We only found out later and had to pay an additional €190, which was unexpected and should have been more transparently stated in the listing. Second, there were difficulties regarding key collection. We were traveling from Milan airport and could not provide an exact arrival time. This seemed to cause frustration for the host. While I was driving on unfamiliar roads, I was unable to check WhatsApp messages. When we arrived shortly before midnight, I saw messages stating that if I did not respond immediately, we would only receive the keys the following day. That was quite stressful after a long travel day. Fortunately, the host was present when we arrived and everything was resolved, but the communication and handling of the situation created unnecessary tension. There were also several smaller but frustrating issues: no dishwasher tablets were provided, there was only half a roll of toilet paper for a multi-day stay, and the smoke detector battery was nearly empty and kept beeping throughout the night. These are not major problems individually, but for a four-day stay they significantly affect comfort and could easily be avoided with better preparation.

The hosts were very responsive and helpful. The apartment is set in a quiet street amongst the mountains and under the gondola to Pinzolo, we were able to walk with our skis direct to the Colarin gondola so we were almost ski in / ski out (although we were not told this and figured it out on day 2, Day 1 we drove around searching for parking at all the other gondolas!) . In winter after a day of skiing and with kids it was too far to walk to town in the evenings - so for the shops or dinner you need a car. In summer it would be very walkable. The town was very quiet in the evenings. The apartment was warm with beautiful views. Good size and comfortable for our family of 5. Plenty of hot water for everyone. Kitchen has a gas hob, oven, small fridge and good selection of utensils. Bring your coffee filters! Even though we will mention some improvements we would recommend and would stay here if in the area again.

It is a ski resort / Italian thing for guests to make their own beds even when paying extra for linen - but still is never a nice first task on arrival. Made the 5 beds, 11pm arrival - in general the beds were comfortable some pillows and mattresses are a bit old & worn and could be refreshed. The main bed is hard. Lot of reviews mention the small shower - it is small but we are not big so it didn't bother us. We arrived late 11pm. Some facilities were really lacking we felt, especially considering the price, for even basic things there was almost nothing in the apartment, no bottle of water, half a roll of toilet paper, no toiletries, no salt/ pepper/ sugar, no filters for the coffee maker. Small improvements would bring the place from very good to excellent - for example the "flat screen tv" is a small monitor and does not work, the fireplace is not available for use (don't list it as a facility), deeper cleaning for example the glasses/utensils that are not regularly used by guests were not clean, some bedside lamps need bulbs. The bathroom is dated but functional, we had issues with the drain blocking, the wifi and the power went out but all were rectified straight away by the hosts. Even though we suggest some improvements, we would recommend this place and would stay here again.

Very cozy apartment for a 4-5 family members. Very friendly and helpful stuff, although didn’t speak proper English.

The apartment is quite old. Wi-Fi was very weak. TV controller doesn’t work. Kitchen quit small. And oven is also very annoying.