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5.3 / 10 Guest Rating

Station House Apartments

19 Kloof Road, Cape Town, za

Station House Apartments - main view

About the Property

Mountain Views and Beach Proximity
Enjoy stunning mountain views from your balcony at Station House Apartments, just steps away from Broken Bath Beach and within walking distance to Milton Beach and Sunset Beach.

Modern Amenities
Relax in the outdoor swimming pool or unwind in air-conditioned rooms with free WiFi and free private parking. Each unit features a flat-screen TV, private bathroom, and kitchen facilities for your convenience.

Convenient Location
Explore nearby attractions like V&A Waterfront and Robben Island Ferry, with Cape Town International Airport a short drive away. Experience comfort and convenience at Station House Apartments.

To book your stay and experience the best of Cape Town, reserve now at Station House Apartments.

Facilities & Amenities

WiFi available
Free WiFi
Air conditioning
Swimming pool
Non-smoking throughout
Outdoor pool

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.3
Good3 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

L
LeeronzaZA
Verified booking
review category business travellers
Standard Room
Stayed in Nov 3, 2024

"Really poor and exceptionally bad service from Propr"

1.0

Not too much. The cleaning ladies were great when they did come and do the room.

I rarely write reviews unless I’m genuinely pleased with a place, so sharing this feedback reflects just how unhappy we were. Minimal Storage and Cluttered Space: Upon arrival, we were met with very limited storage space. As we were staying for a month, we had a fair amount of clothing and belongings with us, but the few available drawers were already filled with personal items that appeared to belong to the owner. This left us with minimal room to unpack. Frustrating Facial Recognition Access: The facial recognition system was a constant issue. We had to have our faces re-added every 4-5 days, which became frustrating very quickly. Often, we couldn’t access the building through the parking basement, forcing us to walk up to the reception desk to reset our access. It wasn’t just us; other guests seemed to face the same issue. Broken Promises on Weekly Cleaning: ‘Propr’ promised weekly cleaning in the booking process and lease agreement, but this never happened. When we inquired, we were told we’d have to pay an additional R900 for cleaning. Even after highlighting this clause in our lease, we received a dismissive response about their cleaning team being overbooked. Despite repeated requests, we went without any cleaning for two weeks and had to manage without fresh towels or toilet paper. Unhelpful Service for Pool Amenities: Despite there being a pool on the property, no pool towels were provided. When we asked for two towels, we were simply advised to purchase them from a nearby store. Given the high cost of the studio, this lack of basic service felt unacceptable. Parking Troubles: We had been promised a parking bay but had to wait 17 days and endure multiple back-and-forths before receiving it. In the meantime, we had to pay R400 per night for basement parking or R200 per night to park at a nearby shopping centre. Midway through our stay, we decided to book a separate hotel for two nights just to escape the noise, lack of space, and general discomfort.

Helpful?
K
KathryngbGB
Verified booking
review category business travellers
Standard Room
Stayed in Mar 5, 2024

"Very good"

8.0
Helpful?
W
WalizaZA
Verified booking
solo traveller
Standard Room
Stayed in Oct 17, 2023

"Good"

7.0

They apartment were nice but the size vere small near to the facilities

Service

Helpful?