Hotel Pearl Palace

NICE ROOMS FRIENDLTY STAFF

food availability is not there in our time

Over all good staff are very support

Room

all staff s behaving and character is good cleaning is good and hygienic

There food is very bad

The hotel’s location was decent for exploring Trivandrum, but that’s where the positives end.

The check-in process was frustrating—the receptionist made multiple calls to confirm our booking despite it being confirmed on Booking.com, causing unnecessary delays. The staff were unprofessional, adding to the poor impression. The restaurant offered a very limited menu, and a "no outside food" sign in the room felt restrictive. Room cleanliness was below average, and amenities were minimal—no coffee kettle or other essentials. Additionally, the doorbell was broken, so restaurant staff had to knock every time they delivered, which was inconvenient.The stay didn’t justify the 7,500 INR cost. I wouldn’t recommend this hotel until significant improvements are made.