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7.8 / 10 Guest Rating

Hotel Monaco

Charles De Gaulle St 1, Astana, kz

Hotel Monaco - main view

About the Property

Luxurious Accommodation
Hotel Monaco, situated on the picturesque left bank of Ishim River in Astana, offers air-conditioned rooms with modern decor, flat-screen TVs, and private bathrooms. Enjoy the convenience of free WiFi and private parking during your stay.

Culinary Delights
Indulge in Mediterranean and national dishes at the on-site restaurant, and don't miss the buffet breakfast. Quench your thirst with a variety of drinks at the vibrant pub.

Convenience and Location
Benefit from conference room facilities and explore the nearby business center and iconic Bayterek Monument, just a 5-minute drive away. With Astana International Airport in close proximity, Hotel Monaco is the perfect choice for your stay in Astana.

Book your stay at Hotel Monaco now for a memorable experience!

Facilities & Amenities

ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Offsite parking discounted rates available
Internet access
Housekeeping on request
Wine release events
Reception hall

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good215 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the helpful staff.

Categories

Cleanliness6.4
Service9.4
Location9.4
Room Quality7.4
Amenities6.9
Value for Money7.9
Food and Beverage6.4
Overall Experience8.4

Select topics to read reviews

G
GrigoriykzKZ
Verified booking
family_with_children
Standard Room
Stayed in Jun 23, 2026

"Very Good"

7.0

Останавливаемся здесь второй раз за три года, исключительно из-за близости триатлон-парка. В целом нормально, но есть не приятные недочеты.

При заселении номер был сильно прокурен, но со временем выветрелось. Вторую ночь были шумные соседи, ночной интим. Интернет не работает, каналы по телевизору не показывает.

Helpful?
ا
احمدirIR
Verified booking
extended_group
Standard Room
Stayed in Jun 23, 2026

"In my opinion, this hotel can be given 2 stars."

1.0

Nothing

Everything was bad. Contrary to the pictures and reviews, it was very disappointing. There was no water at all, no refrigerator, the room did not have any towels changed for 3 days, the location was also very far from everything. So much so that you can't go anywhere on foot. Also, the breakfast was very bad.

Helpful?
D
D.nlNL
Verified booking
couple
Standard Room
Stayed in Jun 21, 2026

"The basics need lots of improvement"

4.0

Large rooms

The whole area surrounding the hotel did not have warm water the day before our arrival until the last day of our 3day stay. The hotel did not find it necessary to inform guests before arrival, probably to not lose their business and did nothing to provide guests with alternatives to wash themselves. Besides the lack of warm water there was bad wifi that didn’t cover the complete rooms and disconnected every hour, also the tv was not working the half of our stay. Very disappointing.

Helpful?
G
GulikokzKZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Exceptional"

9.0

Очень отзывчивый и внимательный персонал. Мне сделали апгрейд номера, что стало приятным сюрпризом. В отеле чисто, комфортно и уютно.

Хотелось бы видеть более разнообразный выбор блюд на завтраке.

Helpful?
Б
БакытжанkzKZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Нуждается в текущем ремонте"

6.0

Расположение удобное

Постель был грязным и матрас пора уже менять

Helpful?
A
AidakzKZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

10.0
Helpful?
A
AnissimovakzKZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Подтянуть сервис, отмыть окна и будет шикарно"

8.0

Расположение в французском квартале, красивое здание снаружи и внутри. Просторные светлые аппартаменты

Я просила подготовить постель для ребенка сразу, потому что мы приедем поздно вечером. Они не подготовили, телефон не берут, приходилось спускаться 2 раза чтобы добиться того чтобы эту постель принесли. Ждать после долгой дороги среди ночи пока они соизволят принести постель, хотя мой запрос на подготовку постели уже был подтверждён - это недопустимо

Helpful?
A
AltynbekkzKZ
Verified booking
family_with_children
Standard Room
Stayed in Jun 16, 2026

"Good"

5.0
Helpful?
А
АленаkzKZ
Verified booking
family_with_children
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

10.0
Helpful?
З
ЗаурешkzKZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"Exceptional"

10.0

Сервис

Helpful?