Sterling Balicha Udaipur

1. Very pleasant and helpful staff. Like Palak, front office staff who had studied hotel management in Bangalore and Sneha Choudry. 2. The room was very comfortable and exceeded our expectations. 3. Since I am 81 years old had difficulty in climbing to our room. 4. Again I repeat my complaint of not getting complimentary breakfast for long standing members of the sterling family.

Staff and support they provided

Location and price was High

Property was ok ok but location is bit off. Transportation to back to the property was not well. It was very much expensive and very hard to find if you are coming back from city area at night time where all good things located.

Rooms abd facilities

Parking

Quality and responsiveness of housekeeping. Rooms are very well equipped with furniture, clean and well kept. Humble staff doing their jobs sincerely to delight. the guests. Ideal for a tranquil stay without noise.. .Food was fresh and great.

Food portions in room service can be better. Less variety in the breakfast buffet and understaffed restaurant.. The live music volume needs to be reduced given the relatively smaller size of restaurants. The restaurant and bar area can be merged during peak hours. Among the restaurant staff, the lady is extremely efficient, others can do better..

Rooms are decent sized. Staff is really well trained and empathetic

Location is a bit far away and we feel we spent a bit too much on transfers between the hotel and old city