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6.7 / 10 Guest Rating

Hotel Residencia Polanco

Newton 272 Col. Chapultepec Morales, Mexico City, mx

Hotel Residencia Polanco - main view

About the Property

Luxurious Suites with Prime Location
Residencia Polanco boasts stylish suites with amenities like cable TV and free WiFi. Each suite features a spacious layout with a king-size bed, living area, and a well-equipped bathroom.

Convenient Facilities
Enjoy the convenience of an on-site restaurant and complimentary private parking during your stay. With Polanco Metro Station just 700 meters away, exploring the city is a breeze.

Explore the Neighborhood
Situated in the upscale Polanco district, the hotel is surrounded by upscale shops, dining options, and embassies. Don't miss the nearby Chapultepec Park and the renowned National Anthropology Museum, both just a short walk away.

Book your stay at Residencia Polanco now for a luxurious and convenient experience.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Ironing service
Non-smoking throughout
Private check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.7
Good123 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness5.1
Service8.1
Location8.1
Room Quality6.1
Amenities5.6
Value for Money7.0
Food and Beverage7.1
Overall Experience6.6

Select topics to read reviews

O
Ortiz TellezmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 23, 2026

"Exceptional"

10.0

Sin duda las habitaciones son muy completas y rústicas

La difícultad para comunicarse con el personal

Helpful?
B
BalcmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Good"

1.0

Las instalaciones sucias

Se supone que por noche te limpian el cuarto y te dan toallas limpias, salí y al regresar todo igual no había toallas limpias ni shampoo para la segunda noche ,se le mencionó a la recepcionista y se molesto que le pidieramos

Helpful?
F
FrancheskausUS
Verified booking
solo_traveller
Standard Room
Stayed in May 24, 2026

"Exceptional"

10.0
Helpful?
M
MarioecEC
Verified booking
solo_traveller
Standard Room
Stayed in May 15, 2026

"Hotel en las estado - ubicación buen"

4.0

Nada

Olor a húmedo Baño sucio las ventanas Las vidrios del cuarto sucios Muebles viejos

Helpful?
S
StephensmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 14, 2026

"Excellent"

10.0

Excellent location in the heart of Polanco, always go back, I have stayed many times

all good

Helpful?
A
ateneamxMX
Verified booking
family_with_children
Standard Room
Stayed in May 9, 2026

"Good"

5.0

La amplitud de la habitación, el bajo nivel de ruido, la atención de personal, la ubicación,

No hay aire acondicionado o ventiladores, hacia mucho calor y tuvimos que dejar abiertas las ventanas pero no tienen mosquiteros. No pudimos dormir por los molestos mosquitos.

Helpful?
O
OliviamxMX
Verified booking
family_with_children
Standard Room
Stayed in May 3, 2026

"Good"

1.0

La ubicación

No tiene aire acondicionado, hace demasiado calor y haymuchos moscos, las toallas se ven muy sucias

Helpful?
R
Rosa Elena Gallego OrdazmxMX
Verified booking
couple
Standard Room
Stayed in May 3, 2026

"Confortable y tranquila"

9.0

La ubicación y el espacio de la habitación es cómodo y amplio, muy bien el wifi. Se siente acogedora y el lugar muy tranquilo, descansamos super bien.

La limpieza deficiente, estuvimos 3 noches y no pasaron a retirar la basura ni arreglar la cama. Y el agua de la regeadera no funcionaba el agua caliente.

Helpful?
A
alberto chediakusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 19, 2026

"Good"

1.0
Helpful?
G
Verified GuestmxMX
Verified booking
couple
Standard Room
Stayed in Apr 18, 2026

"Exceptional"

9.0
Helpful?