Palais FARAH

Great property with nice personell.

bathroms could need a upgrade.

The big bed was very comfortable

More information regarding breakfast times and location no information on how to use tv etc maybe a information pack regarding the hotel and facilities, They also need to address the door entry system on the main entrance of the property as we were left waiting for door to be opened sometimes for 15 mins and there is no wi fi at the exterior main entrance No one was at the reception desk at any time we were there and no way of attracting staff ie bell had to wait until someone passed by Breakfast was very limited for choice it was just presented to your table

A stunning building. Our suite was huge. The swimming pool was amazing. It was tremendous value for money. This is a French speaking establishment so very good chance for me to practice my language skills.

It was a little bit remote, but if you are looking for a peaceful retreat it is perfect. We didn't see too many other guests around. Could be a good place to travel to with friends and family.

Soso and her staff are very kind and affectionate and they take care of you very well. The scenery of the place is beautiful especially the garden is just beautiful. The breakfast and the food is of very good quality. You have tea, coffee, juice, pastry eggs, butter,cheese,jam,honey, nutella, bread,pancakes and Moroccan sweets for breakfast, can't ask for more. The place is very private and serene and relaxing.

The toilets in the room could do with some work and repair. Especially the fittings can be cleaned. Sometimes it is difficult to get hold of anyone so they can provide a contact number at the reception to speak to someone.

The place is very beautiful, tipical Marokko style like a real Paace. The room was big and very comfortable. The food in the palace it was delicious. The Team is very friendly and always at your Service. Especially the owner, Soso, is always supportive with organising transportation, activities, giving recomandations. We felt treated like part of the family from Soso. A place to be definitively recomanded.

Soso the owner was outstanding in her dedication, friendliness and customer care. So is very passionate and dedicated and looks after her guests in an admirable way. She’s like family to her visitors. Really really outstanding.

The breakfast was more suitable for locals and less so for international travellers. The choice was a bit limited although hotel management offered to provide different opportunities on demand. Maybe we went slightly off season as at times there were almost no clients on the premises but towards the end of our stay the numbers increased again. Something we underestimated is the need for transport. The hotel offered a private chauffeur service but it has to be prebooked which is a bit to detriment of flexibility and one needs to plan excursions well in advance. Also room service was not self-evident and we were explained that housekeeping are not allowed into the rooms without guests being inside. We had to ask for housekeeping to make up the room and bring fresh towels.