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10 / 10 Guest Rating

Hotel Szapot

Avenida 7 entre calles 20 y 22, Bacalar, mx

Hotel Szapot - main view

About the Property

Stunning Terrace Views
Enjoy breathtaking views of Bacalar's crystal-clear waters from our terrace. Perfect for sunrise yoga sessions or sunset cocktails.

Multilingual Staff
Feel at ease with our helpful and friendly staff who can assist you in both English and Spanish. Your comfort and convenience are our top priorities.

Convenient Location
With Chetumal International Airport just 34 km away, getting to and from Hotel Szapot is a breeze.

Ready to experience the beauty of Bacalar? Book your stay at Hotel Szapot now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Tour desk
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

10
Exceptional8 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the nice staff.

Categories

Cleanliness10.0
Service10.0
Location10.0
Room Quality10.0
Amenities10.0
Value for Money10.0
Food and Beverage10.0
Overall Experience10.0

Select topics to read reviews

I
IsidromxMX
Verified booking
family_with_children
Standard Room
Stayed in Jun 15, 2026

"Excelente hotel"

8.0

Buena ubicación, tranquilo

Estacionamiento reducido

Helpful?
V
ValMontielncNC
Verified booking
extended_group
Standard Room
Stayed in Apr 30, 2026

"Good"

4.0

Que l'hôtel nous ai relogé dans l'immédiat car hôtel etait sans électricité et donc fermé.

Nous aurions voulu etre prévenues plus tôt que l'hôtel etait fermé pour faute d'électricité et non a notre arrivée.

Helpful?
K
KlauschCH
Verified booking
family_with_children
Standard Room
Stayed in Jan 1, 2026

"Nice staff and location, but you have to ask to get the room cleaned."

7.0

Great Location

Had to ask to get the room cleaned and new towels. They did not do it even though the clean the room sign was displayed.

Helpful?
S
SheilacaCA
Verified booking
family_with_children
Standard Room
Stayed in Dec 30, 2025

"Exceptional"

9.0
Helpful?
E
Eli IrisilIL
Verified booking
couple
Standard Room
Stayed in Nov 15, 2025

"A place with high potential, take charge."

6.0

The location is very good. The people working seemed nice, it's a shame they don't invest in the appearance and maintenance of the place!!

The place is not clean enough, we felt we did not get fair value for the price. The place seems to have been heavily invested in in the past, but a little less so now. The place is not clean and not well-maintained, although the potential is evident, very good!

Helpful?
I
IlariomxMX
Verified booking
couple
Standard Room
Stayed in Nov 7, 2025

"Good"

2.0

Position

Tight parking, room completely different from the photos, with a strong musty smell. The room was not soundproofed at all, allowing us to hear every word or movement of the neighbors. We were awakened at 6:00 by very loud noises coming from the bathroom that continued for 15 minutes (perhaps a gasoline engine for the water pump). Terrible.

Helpful?
J
jose franciscomxMX
Verified booking
couple
Standard Room
Stayed in Oct 13, 2025

"Lugar exelente para hospedaje"

10.0

Exelente lugar recomendable totalmente una muy buena atención lo recomiendo

Solo la verificación del pago pero algo natural de las aplicaciones

Helpful?
B
BeatrizusUS
Verified booking
family with young children
Standard Room
Stayed in Apr 4, 2025

"Exceptional"

10.0
Helpful?