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7.6 / 10 Guest Rating

Balam Suites

Calle 10 norte Entre av 15 y 20, Playa del Carmen, mx

Balam Suites - main view

About the Property

Rooftop Pool for Relaxation
Enjoy a refreshing dip in the rooftop pool at Balam Suites, offering stunning views of Playa del Carmen.

Convenient Amenities
Each air-conditioned unit is equipped with modern conveniences such as a kitchen, flat-screen TV, and safety deposit box, ensuring a comfortable stay.

Ideal Location
Situated in the heart of Playa del Carmen, Balam Suites is just a short distance from Playacar Beach and ADO International Bus Station, making it a perfect choice for travelers seeking convenience and comfort.

Ready to experience the perfect blend of relaxation and convenience? Book your stay at Balam Suites now!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Safety deposit box
Non-smoking throughout
Outdoor pool

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.6
Very Good310 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the friendly and attentive service.

Categories

Cleanliness6.6
Service8.6
Location9.1
Room Quality6.6
Amenities7.1
Value for Money7.6
Food and Beverage7.1
Overall Experience8.1

Select topics to read reviews

D
Dora LizbethmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 26, 2026

"Exceptional"

9.0
Helpful?
V
VictorcoCO
Verified booking
solo_traveller
Standard Room
Stayed in May 25, 2026

"Exceptional"

9.0
Helpful?
D
DIEGOarAR
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"DEPARTAMENTO CENTRICO."

8.0

BIEN UBICADO, CERCA DE TODO. CONTIENE LO BASICO.

ES PEQUEÑO, SIN AGUA CALIENTE, FALTAN UTENSILLOS EN LA COCINA, LAS TOALLAS Y SABANAS NO SE RECAMBIAN EN LOS 10 DIAS QUE ESTUVIMOS., Y TIENE POCA VENTILACION.

Helpful?
A
AlbertomxMX
Verified booking
couple
Standard Room
Stayed in May 23, 2026

"Exceptional"

10.0
Helpful?
G
GUILLAUMEfrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Ressenti"

4.0

L'emplacement, tout etais accessible a pied

La propeté, l"etat des douches et le manque de pression. Auxmcun isolement phonique

Helpful?
J
JunsikkrKR
Verified booking
couple
Standard Room
Stayed in May 15, 2026

"Good"

1.0

짐을 맡겨 줬다 근데 오후 1시에 방도 준비 됐으면서 (짐을 방에 넣어줌) 얼리체크인 돈 받음 현금으로 부킹닷컴 수수료까지 다 받아놓고 예약 무료 취소하면 얼리 체크인 꽁짜로 해주겠다고 함

카드 수수료 5프로 요구, 반지하 방임, 햇빛 안들어옴, 세제도 없고 전기 인덕션도 한쪽 안돼서 연락했더니 확인 한다더니 읽고 오지도 않고 답장도 없었다, 반지하라 그런지 바퀴벌레도 나왔다

Helpful?
J
JosémxMX
Verified booking
couple
Standard Room
Stayed in May 14, 2026

"Endroit sale"

4.0

L’endroit

La propriété,

Helpful?
G
GonzalesmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 13, 2026

"Good"

5.0
Helpful?
B
BertolaarAR
Verified booking
couple
Standard Room
Stayed in May 12, 2026

"Regular"

5.0

Ubicación

Tenía cucarachas, no tenía ventilación y en los 9 días nadie vino a limpiar, la dueña me dijo que si lo haría y no lo hizo

Helpful?
L
LagunesmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 11, 2026

"Exceptional"

9.0

La ubicación

Que habían muchas cucarachas, la licuadora rotas, plancha con arena

Helpful?
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