Karapuzha Village Resort

The location of the resort is good and the view from the room was also good

There many points which we don’t like. * Even before our arrival we called them to confirm the checkin time and the receptionist told us that the room will not be ready at 2PM, which was the checkin time given at the time of booking. He was speaking in a very hostile manner. * The room we booked was a cottage and it was very outdated and not maintained properly. The bathroom was also outdated and not that clean. *Starting from the floor to furniture and even the bed was very outdated and old. *The bedspread was very linted and pretty old which made it uncomfortable to sleep on it. * The AC was working only on a constant temperature which was very cold and uncomfortable. * The price we paid was 9000 INR plus per day which is the premium boutique prices in wayanad. For this rate we expected a high end comfortable and highly hospitable experience. * The breakfast was included in the stay but it was not that good. * The staff lacked professionalism * We have had better holidays in the same price range in other properties * We were expecting a very relaxed and comfortable vacation but it got ruined

I loved the location of the resort and the view it offered with the room. The food was great, although it feels like overpriced but the taste was really good. The staff are really warm and friendly and they are available all the times for your requests

The room floor was sticky, and it didn't feel nice. The bathrooms could've been cleaner. The road that leads to the property was in a very bad state. Combine this with the rain, and the roads were horrible.

Location,staff

Bathrooms were very old and not that clean

Situated right in the middle of tea estate. Property offers some great views of the surrounding

Be sure to

Excellent location and staff. Per friendliness is very positive

Basic quality of the place is just ok, needs improvement.

Best location

Service was good in terms of food check in and check out process pool well maintained