Hostel PLEASURE MARUYAMA

Heater didn’t work, the staff try to support us in every way. Very big room and has parking lot.

Don’t have a hanger for clothes

The rooms were very large! The layout exceeded my expectations. We had 8 people and feel like we could have comfortably fit more. It never felt like we didn't have enough room. The location is also a very short walk to Maruyama Koen station to get to Odori/Susukino. Maruyama park was also stunning. Good food options nearby as well.

There was a half eaten sandwich in the refrigerator when we checked in. The futons for the tatami room also seemed kind of dirty (hair, discoloration). Everything else was good though, so no real complaints.

The apartment was spacious for our family of 4. It was near many great restaurants, 2 subway stations, and a bus station to the Chitose Airport. It was suitable for our 4 days in Sapporo.

The shower rooms had a mildew odor. The keypad instructions did not indicate that if additional digits appear, just press them. When we called for assistance, the verbal and written dialog with whomever we were communicating with on that night did not translate to English very well. Many things in the apartment stated "out of order". The host should state "do not use" so it doesn't appear that the owners do not maintain the unit.

Well equipped. Tvs in each rooms . One kid the is 4K 55inches.

The second bathroom where the jacuzzi is shows have mold on the floor . The tatami room has a strong smell and seems encounter similar mold issue.

Good location and great for big group

We are sort of stress over the segregation of the dispose rubbish. Instruction is not clear. The windows are a bit dusty.

Super apartment