Shosh Palace

Завтрак вкусный, расположение отличное

К приезду в номере шёл ремонт, пришлось немного ждать, с сервисом тоже немного надо поработать

Good location

I made the mistake of ignoring all the red flags before booking in this hotel, please don't make the same mistake. Go back and read them. They overbooked and gave us the wrong room. After bringing this up they moved us to a different room the second day, but this room was filthy. The toilet was broken, there were cumstains on the sofa and it was just really dirty and dusty in the room. We visited during a heatwave and booked specifically because of the outside pool. For our entire stay the pool was closed. If they told us beforehand, I would have cancelled and gone for a different hotel, but they didn't. We stayed somewhere else before the hotel that was 1/3 the price and was spacious, clean and comfortable. I asked to speak to a manager about this issue and they wouldn't provide me one. I also asked for a discount on the price that would allign it more with the value with the missing pool and was not given one. Not even an apology given. We ended up having to go to the aquapark 25 minutes ride away to be able to cool down in the heatwave. If you book a room here just know that they won't provide the services they promise and they don't care.

Ничего

Все

Админ идет на встречу всегда

Location, Room and Staff was all great.

The offer is with swimming pool. Yes there is a pool but it is out of service for long time and no indication it will be reopened soon. By outside temperature above 30 degree would use this pool! Please remove the indication of the pool and everything would be great.