WelcomHeritage Badi Kothi

The staff were nice and friendly. The terrace was nice and so was the sunset.

1. There is no parking at the hotel. After a horrible approach road which is so narrow, you are expected to park anywhere along the road. Then where do we sleep? Inside the car to ensure safety? 2. The rooms are horrible. The ground floor rooms have a horrifying smell of stale and decaying garbage. We had to change rooms and that was still okay. But anybody with any kind of physical inability cannot access that room. 3. The WiFi is a free WiFi and hence plenty of sites including pay portals are at risk. 4. The food option is disastrously limited. They never mentioned that they neither have a bar, nor do they have any non-veg options. As if the guests are supposed to assume that. The breakfast is complementary and therefore the options also are like the owners are doing us a favour by giving us food to eat. Dirty, dingy, unhealthy with flies all over. Disgusted. 5. Also if you have the top most room then it is your duty to tell them that the pressure pump should be switched on. Else you will find yourself stranded in the washroom without water. 6. I could not believe that it is a ITC property. This was by far the most awful hotel I have ever encountered and definitely I would like to add please never come and stay here. 7. The swimming pool was also not functional and so dirty. 8. The washroom is covered with tent clothes that keep flying as you are taking a shower. It invites in bees and other insects too. 9. The washroom also had a thick bunch of cobwebs. Anybody with dust allergy will have had it.

The staff are very nice and the sunset is awesome.

The hotel says that they have parking. It is a lie. The parking is on the road, which is a narrow lane. So it is not only a risky proposition, you can't sleep in peace if your car is parked on that road. The rooms in the ground floor stink of garbage smell. Seems like the hotel doesn't even have a garbage disposal policy. So finally we were shifted up, but then if the water pressure pump is switched off then you are stranded in the washroom, as there is no water. The meal options are limited. The property doesn't even specify that they only serve vegetarian food and that also is so limited. The breakfast is complementary and they make you feel it. The choice is poor, the display is dirty, filthy, unhygienic with flies all over. You almost feel that they are doing you a great favour by serving you food. The WiFi is open and so extremely risky. The rooms are so small that you feel claustrophobic. There is not even a small cupboard to keep your things. The washroom had tent cloth to cover it. It was stinking. Can you imagine taking a shower with the cloth flying all over? It was the worst experience ever and I can't believe that this was a ITC hotel. Such a sham and a loot.

A very beautiful historic house . With historic past ( I got a nice tour of the house) the lady at the reception ( Romina Singh)has been competent, very helping , gentle and absolutely charming She told me about the celebrities who resided in the house ( Gandhi R Tagore )

The mosquitoes

The Heritage building

F and B Staff need huge training and complete revamp … please select staff who has done hotel management … no smile, no eye contact, no pleasant face , not very helpful Breakfast buffet was not good at all for three days I stayed … spread for very limited ! For repeat customer, Breakfast is the most important meal provided by the hotel … please look into it carefully … the taste, quality, spread , and variety …

Unique

Some staff were not adequately trained to handle quality guests but only some