Loc. Piazzano casella postale 10, Cortona, it
Scenic Location
Luxurious Accommodations
Relaxing Amenities
Immerse yourself in nature at our charming 16th century former convent on the Umbria-Tuscany border. Explore Cortona's historic charm just 6 km away. Enjoy modern comfort in our cozy apartments, complete with a refreshing swimming pool for a truly relaxing stay. Book now to experience the perfect blend of tradition and luxury.
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Guests highly rate the great location and frequently praise the friendly service.
ITIT
NLAlles super georganiseerd. Warm welkom
Was alles ok voor ons
HU
PLNLDe locatie
ITNLDe hartelijkheid van de gast heer Roberto was erg leuk en interessant .Hebben kunnen kennismaken met zijn passie voor bijzondere ters maken en zijn drie lieve honden. Samen in het mooie landschap kom je hier tot echte gesprekken met andere gasten, een heel mooie ervaring. Zwembad is top, en het middeleeuws centrale huis (kasteel) uit de 16de eeuw is echt prachtig mooi gerenoveerd. Oog voor detail en kwaliteit. Vlakbij Cortona , prachtig gelegen op de berg met prima restaurantjes.
Niks
ITArredamento, luogo e colazione.
Letto, odore di gas dalla finestra
DENot much. There was a nice view when I arrived at dawn. Room was ok, but with unlisted extra costs.
The location in the booking confirmation is wrong, I got the location from Roberto a few minutes before check in, but I was already in the wrong place. His location also did not point to the gate, not helpful on the narrow dangerous roads at low light. Tip: use google maps When I arrived, Roberto R. greeted me with "what do you want?" and an offer to try some wine (maybe you had a bit too much, Roberto?). I took a sip (had to drive to restaurant later) but after 1 minute the glass was gone, the IDs were more important, I gave them, no problem. He immediately proceeded to check in, door and gate instructions and the extra costs, some of which were not listed on the page but were sent in private AFTER the non-cancelable booking was done. When I confronted him, he started to get angry. I wrote Claudia via the chat, no better reaction. Tip: report directly to booking! Roberto then asked the IDs of the other friends (2 cars) but they arrived late. I cannot give personal IDs of others. Roberto can't understand and he starts insulting me and threatening to beat me! Yes, Claudia, ask him! The following day, both hosts yell from across the room that I should give them id of the last friend which came very late. They lied, they had all the data, but wanted photo copies of the ID. I explained GDPR 2016/679 art 5&6 that he may only see the ids and not keep copies but he insulted me again. I asked for the police, which he did call for his imaginary reasons but somehow gave up on during the call, I wonder why. I had to wake up my friend after 3 hours of sleep to show them the ID. So much for resting. After immediately leaving, Claudia (or was it still Roberto?) continued the argument over the chat, ultimately also insulting me. Nice family! All we wanted was an overnight stay in a quiet place with a fridge. I have never had a worse experience with hosts! I had hundreds! Tip: don't explain anything, they will insult you.
