Rahwan Palace Serviced Apartments

متوفر عندهم سوبر ماركت ومغسله

الموقع

في البدايه تم تغيير الحجز من قبل موظفة الاستقبال من جناح الئ غرفه فقط بقولها هذا هو الحجز وعند الاعتراض واطلاعها علئ الحجز في البوكينج قامت بالتواصل مع المدير حسب ماذكرته وتم تعديل الحجز من غرفه الى جناح ولكن يفتقد الجناح للاشياء الاساسيه النظافه المناديل كان موجود علبه واحده فقط في الصاله الصابون او الشامبو كان عليه صدا احمر رائحة الحمام سيئة جدا البانيو لايعمل لا يوجد خدمات الضيافه في الشقه مثل بقية الفنادق ماء شاهي وظروف قهوه

موقعه والخدمات الي حوله

يحتاج له تجديد والاهتمام اكثر في الاثاث والمرافق لانها متهالكه

حسن الإستقبال ونظافة المدخل وجهاز الكابتشينو والمصلى نشكر الأخوات والاخ نايف الغامدي في الإستقبال

النوافذ ما تتقفل ومع نوم الوالدين تخاف على الأطفال

The location is very far from Albaha. The cost for hotel is very high. There was a supermarket beside the hotel which reduce some kuchh reduced direct exposure to the sun for any necessary commodities to purchase

The barhtub was very dirty. The hotel living room carpet was very dirty and I believe it was poisonous. It's nice to be replaced

Booking from Booking.com was great help. It was fast and easy. Room was clean and comfortable. Cleaning was good. Housekeeping staff was very competent and cooperative within Hotel means.

However, I had booked 1 BHK but we were given Studio apartment. the communication as reception can be better. They need to read what Booking.com has mentioned rather asking the guest. Being a Vernacular staff, it becomes difficult to explain. the Hotel did not have coffee shop nor has its own canteen. the coffee shop was closed and we had to go outside for refreshments. Parking is nightmare. Some training is required for staff. there are ample open space ourside hotel., but the housekeeping staff were not help. Maybe booking.com can give some tips to them for support booking.com clients.