Malcesine Dream Apartments

Verschiedene Sachen waren defekt. Ca. 1,2 km vom Zentrum entfernt.

Zachowanie personelu przy rozwiązaniu problemu zepsutego pilota do bramy

Good wi-fi. The apartment is quite large and the balcony has a beautiful view of the lake.

Unfortunately, there are many nuances that upset me. Firstly, the gas stove and the lighter did not work. I had to go to the store. This is very inconvenient. Cleanliness - well, there was enough dust. The bed linen was impeccably clean! Many broken things. And in fact, it is a 15-minute walk to the city, but the way back was very difficult (uphill). As for the service, the service staff arrived in 15 minutes to my comments! They respond very quickly.

Location was amazing, overlooked the lake. It was also a short walk or drive into town where there was plenty of food and activities. We often found ourselves driving 5-10 minutes to a beach. Beautiful balcony that was perfect for relaxing after the kids went to bed.

Minor things! Salt they had on site had run out, no olive oil, lighter to start the burner was small. Someone left the washing machine full of water so when i opened it, it spilled all over the floor using up all our towels.

Heel mooi uitzicht vanop het terras. Nuttige keuken. Matras in slaapkamer zeer goed. Parking aan het appartement is handig.

Zetelbed minder comfortabel.

This apartment has a stunning location, about 20 minutes walk from the centre. The views from the balcony are absolutely stunning and the apartment itself had everything we needed and was perfectly clean.

Our issue is with 'My Garda Holiday SRL' who manage the apartment. They sent us the wrong check-in information, and it took us 1.5 hours to gain entrance to the property! It was a very hot Saturday afternoon, we couldn't get through to the company on the number they provided, we were parked on a very narrow road causing an obstruction to passing traffic, not knowing whether we had anywhere to stay or not. They have offered a minimal refund for the 1.5 hours we weren't able to use the apartment, but the whole experience was pretty traumatic! This was over 2 weeks ago, and we are still waiting for our refund. They are completely ignoring us.