Zuri Zanzibar

The Zuri is the perfect place to unwind in Zanzibar, set on a beautiful stretch of beach surrounded by a lush, idyllic setting. The atmosphere is incredibly peaceful and tranquil, making it easy to fully relax from the moment you arrive. The rooms were spotlessly clean, tastefully decorated and very comfortable. The staff were consistently friendly, welcoming, and efficient throughout our stay. One of the true highlights was the food. I’m not usually a breakfast person, but I genuinely looked forward to it every morning. There was a large variety to choose from, and everything was fresh and delicious. Would definately want to come back.

It’s hard to find any faults with the hotel. The only minor suggestion would be the addition of a few more evening activities or entertainment options.

Unfortunately, this stay did not meet expectations for a hotel positioned as a luxury resort. Despite paying around USD 1,200 per night, the experience reflected poor value for money. During my stay, the hotel suffered from repeated power interruptions throughout the day, including during showers and while using in-room facilities, which significantly affected comfort and raised safety concerns. The handling at reception was disappointing. I was asked to wait for an extended period regarding a possible extension, only to be informed later that availability was limited unless I agreed to a higher rate. The communication lacked clarity and professionalism. Room comfort was also below expectations. Insects were present, and the enforced temperature settings combined with direct airflow above the bed resulted in disturbed sleep. Overall, the hotel did not deliver the level of service, comfort, or reliability expected at this price point.

Disappointing

I paid an average of USD 1,200 per night, and unfortunately this was one of the worst value-for-money hotel experiences I have had. Reception & Guest Handling Upon arrival, I informed reception that I might consider extending my stay, which was acknowledged. The following day, I was kept waiting for almost 40 minutes, only to be told that no room was available unless I paid an additional USD 200, as the same room category was no longer available. The way this was handled was unprofessional and unnecessarily wasted my time and energy. Extension was a must because of my trip related commitments and difficulties to change hotels otherwise I would diffidently change the hotel. Facilities & Power Supply Throughout my stay, the hotel suffered from frequent power outages, approximately 8–10 times per day. Electricity cuts occurred even while I was showering and while using the jacuzzi, which is unacceptable for a hotel at this price level and raises serious comfort and safety concerns. This was particularly disappointing, especially since other hotels in Zanzibar, such as The Mora, have reliable generator coverage and do not face such issues. Room Condition Insects were present inside the room, which is unacceptable for a property positioned as a luxury resort. Jacuzzi Experience The jacuzzi experience was frustrating, as power outages occurred three times while I was using it, resulting in wasted time and discomfort. Temperature & Comfort The hotel enforces a fixed room temperature of 24°C, citing environmental reasons. However, at the same time, the bed is positioned directly under an air outlet that blows cold air toward the head throughout the night. This combination made the room uncomfortable and negatively affected sleep quality. I did not expect to compromise my comfort or health in a hotel charging such premium rates. Final Impression س, the experience did not justify the price paid.

Positive Note To be fair, some of the restaurant staff were polite, kind, and attentive, and their attitude was appreciated. Unfortunately, individual staff kindness could not compensate for the serious operational and service issues experienced throughout the hotel.

This property/ hotel is absolutely stunning, couldn’t fault it

Nothing

The staff were very friendly

The rooms are quite dark

So much space, beautiful grounds, great staff

Nothing

Great people (friendly,helpful and well spoken in English), food (variety with different themes for dinner), property (forest vibe to forget about the concrete jungles we live in daily). Relaxing various locations on the property. Beach well controlled for hagglers. Nice large area for swimming in the ocean (blocked off area).

That we didn't stay there longer!