Casa Agustina

Nicely furnished, lots of plants. Kitchen is well equipped. Beds are comfortable and the apartment is quite large

Incredible location with lots of natural light.

The cleaner that was attending to the property came in announced not just once but twice. The first time I was barely clothed. And the second time was right before checkout. Checkout was posted in the confirmation email as noon and was listed on our booking as noon. The cleaner came into the property while we were not there and began cleaning and moving around our items. I attempted to communicate with the property owner by messaging through the app as well as through WhatsApp messages. The property owner did not respond to any of these messages and did not give an explanation for the inconvenience this put us in. We were fully prepared to clean the apartment and checkout by noon. Instead we had to pack up our things while a the person servicing the apartment was very visually irritated with us because they had obviously been told by the property owner they could access the property at 11 a.m. despite checkout being noon. Based on this extremely poor communication and inconvenience, I would not recommend staying here.

I've stayed here many times and it's my favorite apartment in CDMX. The design is very elegant, very clean, and the bed is very comfortable.