Ilanga Estate

Nothing

Everything,service rooms and etc

The staff service was top notch. This is the only good thing about the place. Staff service, I appreciate all the staff, especially the front desk personnel. The gadern is also very immaculate.

Broken doors, cleanliness could be improved. I wish I could have taken pictures. I hope that this review will improve the facility conditions. Breakfast should be improved as well, preparation and presentation does not meet the standard of the price paid.

Place unique in terms of placement Quite and therapeutic

Nothing

Everything

It was empty and looked deserted. Staff took long to welcome us. I changed my mind and did not stay as planed but left

I love the fact that they kept my breakfast for me as I had requested so as I was there for an 8 hour exam and in the morning I did not have much room for food.

My experience was not as expected: 1. My check in process was facilitated by a security guard, there was no receptionist to assist me. The poor guy who doesn't even understand how the processes work had to help me fill in the check in forms, get the keys and show me my room, when I called the receptionist on the number they provided she indicated they left and went home because when they tried to call me and confirm if I was still coming my phone was off... really? Why would I not come when I have made a booking? So really that was not pleasant experience at all. 2. I was the only guest on the Estate the entire night, literally alone, which was bit uncomfortable and somehow scary, and on the basis of should I have needed something at any time I wouldn't have been able to obtain assistance. However, the place is nice, the rooms are okay, bed is comfortable with electric blankets, the showers are bit dirty though, and the bar fridge was cleaned up on the room I occupied. I think the rate they charge is pretty much step for what you get

Nothing

The place was dirty dirty dusty dusty! The chef was very unfriendly 😏the breakfast was horrible. I didn’t get the rooms I booked and paid for! HORRIBLE EXPERIENCE

For Booking.com to list a facility like this as 4 star! I will not be using you again. The food was not fit for an animal and the dirt in the seating area was disgusting. The receptionist was great but the health department should be alerted