Freemont Apartment Funchal

-perfect location -very spacious -amazing terrace and view -all appliances available including oven and coffee maker -plenty of storage room -overall great stay

-customer contact could really be improved. I have tried contacting the apartment for 2 weeks over booking.com message, email and WhatsApp, as my card was not charged with payment for the stay. No response at all on this topic, only to be requested bank transfer or cash payment upon arrival in late evening. I was not able to do either on the spot and the owner came up with online payment link. I'm thankful issue was resolved quickly, but the stress could have easily been avoided if someone just chatted me back in advance to prepare cash as preferred payment method.

Spacious apartment (large rooms, 3 toilets 2 in bathrooms and 1 separate) in central location,great balcony,washing machine and dishwasher - comfortable for 5-6 people for longer stay.We received 2 keys,and could pay with revolut

Communication should be improved.Tried to make inquire before our stay but got no reply on booking.com or the phone number on the booking.Found a secondary number to the company where I was informed in a rather basic way that I will be contacted 48h before our stay. I was indeed and getting into the apartment was smooth,but at other times response times are too long. The apartment has great bones but definitely could use some love:dripping faucets,dripping coffee machine(takes special pod),very limited utensils-mugs-glasses,only one dishwasher tablet,zero working light on balcony,uncomfortable pillows,etc

Sehr schöne Wohnung, exzellente Lage. Übergabe unkompliziert, netter Kontakt.

Ausstattung der Küche für 6 Personen etwas dürftig.

We had a fantastic stay in this flat in Funchal. The location is excellent, very convenient for exploring the area. The flat itself is clean, spacious, and fully equipped with everything you need. The host was great—very accommodating and kind, even allowing us to stay longer on our last day as we had an afternoon flight. Highly recommended!