Willows Motel

I stayed at Willows for the first time: I loved that they are pet friendly and offer breakfast. The breakfast options arranged by the friendly gentleman named Bhupinder was healthy and lovely, there was Panera-brand bread and bagel options. The room was very clean and that is my highest priority, the TV was nice with many channel offerings. The only thing I would ask to improve for motel level service is to have better quality shower soap. The soap is ok for handwashing but not for a shower. Bring your own soap.

Breakfast was above average

Very friendly and helpful staff. Excellent breakfast. Big comfortable beds. Large clean room. Good location.

Friendly staff. Comfortable room and great location. Greek diner next door is excellent!

Breakfast much better than at chain lodgings.

Can’t think of anything. Exceeded all my expectations for this price range.

The Willows Motel is a hidden Gem in Massachusetts. I spent a weekend in Williamstown at the Willows Motel and I have to say, everything was perfect. From the room to the staff, we were welcomed and well received. The breakfast was amazing and freshly done every morning. I felt at home away from home. I would return tomorrow morning if given the opportunity.

Came for a concert at mass moca. Stay two nights. Staff was very friendly and location was great. Facilities are old-fashioned but clean and comfortable.

Courteous, friendly, helpful, accommodating staff and owner.

Nothing!

Staff Very eager to please. However the bath had no safety bars, many of the electric outlets did not work, the refrigerator was not working so my food was not safe to eat, Breakfast was excellent ~> beautiful spread of fresh fruit, cereal, breads/pastry, juice & coffee.