Sole nascente

The description says check in check out 00:00-00:00 .We arrived at Palermo airport at 1:00a.m. and we were denied check in

Honteux !! Établissement difficile à trouver (pas d'enseigne), portail fermé à mon arrivée, pas de sonnerie ni d'interphone et personne qui ne répond au téléphone, j'ai même envoyé un mail en urgence, personne n'y a répondu encore à ce jour... j'avais informée de mon heure d'arrivée, je me suis retrouvée sans logement à 22h30 avec mes 2 enfants

I booked this property because it guaranteed an airport transfer — a service I absolutely needed for an early morning flight. I even confirmed in advance that it was available, and only then did I make my reservation. The day before arrival, when I asked about the cost, I was suddenly told the service was no longer offered. This left me in a very difficult situation, forcing me to search for another place with a guaranteed transfer at the last minute. The property failed to provide a listed service that was key to my booking decision, showed no sense of responsibility, and caused unnecessary stress. I had to pay for anither arrangement and also for this unrelaible host since this didn’t accept the cancellation reimbursement. . I cannot recommend this host to anyone.

Personale disponibile e accogliente. Disponibili per l’ orario del check out. Entrando odore di pulito e disinfettato che distoglie dalla sporcizia che poi troverai in camera.

Il bagno pieno di peli. Proprio sporco, anche i sanitari.Lenzuola sporche come se qualcuno ci fosse salito sopra con le scarpe. A terra sporco, volevo credere che fossero state delle sviste, ma poi il cestino era ancora pieno e un rotolo di carta igienica dimenticato sul davanzale, bagnoschiuma assente e allora ho proprio pensato che non fosse passato nessuno a pulire. Per aver pagato 80€ ,senza neanche la colazione inclusa, almeno il minimo di pulizia mi sembrava doveroso. E invece…. Stessa cosa nella stanza accanto in cui soggiornava mia sorella. Il Wi-Fi non funzionava.

Rooms were large clean and facilities were adequate

It was located in an industrial park. There were garbage trucks parked directly below the walk way outside our room Behind the building was an auto junkyard No breakfast was served.