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8.6 / 10 Guest Rating

Retaj Alhayat

Majed Prince Road, Makkah, Makkah Province, 24238, Makkah, SA

Retaj Alhayat - main view

About the Property

With a stay at Retaj Alhayat in Makkah, you'll be within a 10-minute drive of Great Mosque of Makkah and Kaaba. Dining Options Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Convenient Amenities Free valet parking is available. Make yourself at home in one of the 370 guestrooms. Connectivity and Comfort Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Contact for booking.

Facilities & Amenities

Free WiFi
24-hour front desk
Wheelchair accessible
Free self parking
Free valet parking
Housekeeping on request
Covered parking
Secured parking
Accessible shuttle
No accessible shuttle

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Couples wishing to share a room must provide proof of marriage. No pets and no service animals are allowed at this property. A car is required for transportation to and from this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent6 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the nice alternative hotel.

Categories

Cleanliness7.8
Service9.3
Location8.3
Room Quality9.3
Amenities8.3
Value for Money8.3
Food and Beverage8.8
Overall Experience8.3

Select topics to read reviews

I
Iqbal
Verified booking
family
Standard Room
Stayed in Sep 20, 2025

"Good"

6.0

The hotel we booked was not the one we ended up in, it is a sister hotel of the one we booked, my group and I were told just as we landed in the airport that the hotel we booked (Retaj Al Hayat) had closed down for unforeseen circumstances (I don't believe this).I didn't realise this till we arrived at the premises and realised the hotel was shut! Luckily there was a random guy around the area who told us to call a number, I didn't have any mobile data so when I eventually did i had recieved messages on Expedia from the hotel managersaying that we needed to go to their other hotel which was in another loaction, this was not great after a long flight! The staff were good and helped when they could, English was not their first language and this is something they need to work on, overall we managed to communicate through Google translate etc The hotel is located on a huge hill which I would not recommend for any elderly or children, they do have a buggy service/ golf cart which is available 24/7 to take you down the hill and up the hill when required, you have to call them on a mobile phone for the to send it down, the traffic at the drop of point is horrendous and usually you end up stuck their for 10-15 minutes etc. It says the walk from the hotel is 10-15 minutes to the mosque ..this is not true it is at least 25 minutes before you enter the Haram at least on the outskirts .. I would use Uber to order taxis as they all charge you double and Uber worked great for us.

Helpful?
A
ahmad
Verified booking
Standard Room
Stayed in Aug 22, 2025

"Good"

2.0

Die Unterkunft war geschlossen. Ich wurde abgezogen. Ich möchte sofort mein Geld zurück haben

Helpful?
K
Khaled Mohamedwagdy
Verified booking
family
Standard Room
Stayed in Aug 9, 2025

"Exceptional"

10.0

Well I would love to share my experience and I know it will be a weird one . What happened is when I went there I found out that the hotel is closed and under construction so I was so disappointed , then I was able to get hold off the manager and he apologized for me and transferred me to a different hotel the other hotel name was alosol almasiah الاصول الماسيه a very nice hotel and so close to the haram .not sure whose mistake was ? Expedia or the hotel .so the 5 starts rating is not for Retaj Alhayat it is for the other one and the manager

Helpful?
A
abdullah
Verified booking
Standard Room
Stayed in Mar 15, 2025

"Exceptional"

10.0

amazing

Helpful?
A
Abdoulaye
Verified booking
Standard Room
Stayed in Mar 3, 2025

"Exceptional"

10.0

It was wonderful, the only thing missing is no microwave in the room, I Will came back Insha Allah

Helpful?
M
Momota
Verified booking
Standard Room
Stayed in Jan 7, 2025

"Good"

6.0

The property itself nice for the price but bit far

Helpful?