Prestige Apartments Almaty

The apartment amazing ,3 big rooms,clean,very comfortable.also the view from apartment in morning amazing we can see the beautiful mountains.recommended for family and group of friends.

Residential area, safe, easy access to centre of town by car

No shops nearby although the pub was great.

Location & possibility to leave the luggage before check in

The flat is deceitful. There is no bedroom. When you open the door it is just the living room with a double bed in it, and a sofa. Then you have the kitchen with another sofa. The kitchen sofa is not a sleeping couch: it was broken and we could not open it to a double bed. It does even provide anything remotely close to a mattress. We provided videos and picture to the owner and they still wouldn't believe that the sofa would not open. Also for paiement, the owner asked to pay cash. Fine. But they wanted us to leave the money on the table and then enter the flat while we were not there with all our stuff in to take it, which made us very uncomfortable. Finally, the instructions for the door lock are unclear. Opening the door was well explained however absolutely no explanation was provided on how to lock back the door after. We thought it locked itself after closing the door, but no. We had to ask, the owner did not bother explaining it before. Overall very underwhelming experience.

The property was very modern and really comfortable. I really enjoyed my stay here

New and nice home in the heart of the city. Close to all attractions. Clean and well maintained, well stocked with all amenities. Sofa can be turned into a comfortable double bed, which was perfect for a group of 3 people like us.