Solan Regency

Location

No lifts, not accessible for age old

Location of the hotel is good, exactly on road, just before the mall road starts. Rooms are spacious and clean. The staff and the owner are very cooperative and friendly. Happy to help all the time.

Great stay !!!with good rooms and also they take care your privacy . Receptionist are so polite and take care your privacy ...

Stay was nice but there was no parking facility available.

Our stay was absolutely fantastic! The staff went out of their way to make us feel welcome, the room was immaculate and spacious, and the bed was incredibly comfortable. The location was very convenient

There was not washroom attached with room.

I did not like it at all

The only good thing about this hotel is the location and view. The hotel is on third floor with no lift and that was informed to us well in advance. On reaching the hotel, I called them up and their staff came down to pick the luggage, that was a good gesture.

We were a family of 7 and booked two room, one with terrace and one four-bedded room. Four-bedded room had no bathroom, it had a tiny common bathroom outside. It is actually a dormitory; they should not mention that as four-bedded room. Somehow, we all managed with one bathroom, as the bathroom for dormitory was very small. We requested to give us a room with bathroom, which they agreed and gave us a double bed room with extra bed the next day. They insisted that the extra bed will be charged. Our booking was for four-bedded room, they were giving us double bed room and still demanded charges for extra bed. Our ordeal with bathroom did not end there, the water pressure in the bathroom of the room that we got next day was negligible, again of no use. The staff said that it is like this only. They had a long list of amenities provided in the bathroom, but nothing was there apart from an old towel and a small soap. When the basic amenity of water was not there in the bathroom, then what others one can except. Now about the room with the terrace, the hotel has 4 room on terrace and the view from the terrace is only the saving grace. The bed in that room was broken. We reached hotel at about 3 in afternoon. I checked in the reviewed that their kitchen was under renovation 4-5 months back, it was still under renovation. We ordered lunch from outside and asked them to provide us with plates to each, which they did and charged for the plates. After lunch, we kept the plates outside the room and those were there till next morning. The staff is always smiling, but they are not checking on what they are providing to the guests. The towels are clean, not dirty, but they are old. Bed is broken. On reaching hotel, we had to ask for water bottle 2-3 times, which should have been already there in the room. They just want to make money, charging for plates, charging for extra bed, charging for if one needs to stay even half an hour past 11:00 a.m., their check-out time