Luxury Apartment Marrakesh

The size and condition of the flat.

The flat was in a completely different location from the one shown in the listing, which made the listing clearly misleading. When I raised this issue, the on-site agent was already aware of it, yet did not even apologise. Instead, he blamed the website for not updating the location and suggested that the owner may have forgotten to change it. The owner also failed to apologise and instead claimed that the actual location was “as good as or better” than the one advertised, which was definitely untrue and completely unacceptable. I was simply left in a position where I had to only accept it. Communication throughout the stay was very poor, and I felt that my concerns and rights as a guest were not taken seriously at all. To make matters worse, the electricity went off the following night. I tried calling the agent from my phone, but he did not answer. I then contacted the owner through the booking website and received no response. I also sent messages via WhatsApp and still heard nothing back for quite some time. The owner only responded after several messages, and after I made it very clear that they would be responsible for any harm or consequences caused by the situation. Her explanation was simply that she had been asleep. When my neighbour called the agent, however, he answered immediately and responded very casually, saying he would “try” to contact someone to check the issue if anyone was available; otherwise, he would deal with it the next day. I found this response shocking and highly unprofessional. They seemed completely unconcerned that guests could be forced to spend the night without electricity, lighting, or the ability to charge their phones and essential devices.

Parking sécurisé au sous-sol. Ascenseur.

Tout était super, cuisine bien équipé. 2 salle de bain, 2 chambres, balcon avec lave linge, hôte toujours dispo,

Rien tout était super

Tout était nickel , nous avons eu 1 ou 2 petits soucis mais tout a était régler dans l heure par notre hôte qui était toujours joignable , appartement pas loin de la gare , de gueliz, de toutes sortes de magasins et restaurants. Un parking sous l immeuble est mis à votre disposition

Ras

La proximité de tout

Le parking dans la rue est un peu galère mais on trouve toujours

Nada

Todo

la propreté le canapé lit absent malgré son affichage sur l 'annonce l'emplacement marquer sur la Mapp n'est pas le même sur le site de l 'appartement

L'appartement offrait beaucoup d'espace et bénéficiait d'un emplacement favorable.

L'appartement était plutôt sale.

Gospod Hassan nas je sprejel ob točno določeni uri. Pomagal nam je z vsemi potrebnimi informacijami (trgovine, dobri lokali s tradicionalno hrano, taxi....) ter nas peljal menjat denar. Apartma je velik z dvema spalnicama in dvema kopalnicama ter v popolnosti odraža ponudbi na booking. com. Dostop v tretje nadstropje je z dvigalom. V apartmaju so tudi tri klimatske naprave, kar je ugodno za ogrevanje v hladnejše obdobju. Vsak vhod ima 24 urno varovanje. V bližini je glavna železniška postaja, velika samopostrežna trgovina ter kopica lokalov z cenovno ugodno ter odlično hrano.

Žal čistoča ni bila na ustreznem nivoju. Manjka kakšna manjša omara v drugi spalnici ter nočne lučke. V eni od kopalnic ni obešalnika za brisače. Ampak vse to se lahko uredi z minimalnimi posegi. Sicer to ni bistveno vplivalo na naše bivanje.