Storjord Farmstay Glamping

Nothing.

Worst stay we’ve ever had, with most unhelpful and greedy host. -Blood all over the mattress/mattress topper, with no sheets provided -Dome floor completely flooded (known ‘weak points’ in the tent). Host insisted it was just part of the charm of glamping! - Wood/matches to start a fire was damp (from flooding), with no fire lighters provided. Gas heater also inoperative. - No hot water and half of the electrics didn’t work. -Projector didn’t work either - Host didn’t send anyone to fix. He insisted on getting me to try and fix things. I spent an hour tracking wiring, which looks fairly unsafe (tangled and multiple extension plugs, all covered up by fake plants dumped on top! - No compensation offered at first . He initially tried to lighten our spirits by congratulating me on becoming the property’s new ‘techie’ after spending an hour trying to fix wiring etc.. he then reluctantly offered a free hot tub, then 25%, and then 33% refund. He then said that was his max and to try get the rest from booking.com. In hindsight, this apparats to be a trend from other reviews.

It was honestly stunning

Upon arrival, we discovered the place was very dirty, things were falling apart and fixed with tape and the gas heater was non-functional due to an empty gas tank. Despite making nine unsuccessful attempts to contact the owner, we finally reached him after 45 minutes, only to be offered the option of relocating bedding to a neighboring cabin with thin mattresses. If we wanted to sleep in the dome We should set an alarm to add wood to the woodburner, so we don't freeze during the night. The shower was not properly working! This falls really short of the advertised glamping experience on Booking.com. As a host, I would never dare to offer this to guests, especially not at this price. When we called the customer service of booking they were very helpful!! But when the host noticed we wanted a refund he threatened us with the following options: 1) do you want a 25% refund and stay the night? 2) or do you want a 100% refund and leave immediatly? I have informed my co-hosts about the situation and told them to go down to the site if I dont hear from you on this topic within an hour. So at 10 pm we left the place without and alternative. Thank God booking customer service where so helpfull to find another place near tromso

Concept is really cool, the attached cabin next to the dome tent is also really nicely setup. The dome tent was really warm and comfortable to sleep in. The people managing the property were really helpful and prompt when we needed to figure something out. Perfect location to go hunting for the lights as it’s far from the city light pollution but not so far distance-wise (we had a car and would recommend this option).

The cabin got cold at night despite the heater, maybe having curtains on the window would be a big help. Slightly annoying for people staying in the tent to use the bathroom at night as it’s not connected. Also could have been warned about the electric toilet situation in advance, was a bit unsettling to learn of this new toilet system the night before check-in (even though we were able to use it in the end).

The hosts were very helpful and Jannik was brilliant on our snow hike. The area and location was beautiful and the perfect place to see the aurora at night. The tent and tiny house is well equipped.

Only negative is I wish we had stayed longer.

The host was really kind, helpful. The location was beautiful in surrounding by an amazing landscape.

It was a bit cold during the night when the woodfire was off. It was OK with the woodfire and gas heating working both in the room to be confortable.

There was no Breakfast. But it was pre infomred.

Cramped as we were 8 people. It should be ideal for 4 people

The idea of the container for the bedrooms on top of the living room and kitchen is cute and well thought out. The igloo is gorgeous and has a lovely fireplace, but it has no connection with the rest of the accommodation. You need to get out in the weather to access the other part of the accommodation, such as the bathroom, in the middle of the night. The location is spectacular. We could see the Aurora Borealis as expected, which was absolutely magical.

There was a mouse in our bedroom in the igloo at night (obviously, we could not catch it). It got in our luggage unzipped, it ate our chocolate box, and it was unpleasant to know that we could have had many of them or were trying to sleep thinking, will this mouse suddenly get into my blanket? Plus the shower did not work. There were five of us and the shower only warmed up for the first two quick showers. The other three people could not have a shower. The living room and bedrooms on top were freezing. The three other people not in the igloo had to sleep on the floor mat in the little living room because they could not warm up in the other room. Many little things need maintenance. There were lots of little things not working, broken or carelessly kind of fixed. The place has a lot of potential, just needs some care and love.

Most magical night under the stars. Everything worked perfectly. Was super clean and well thought out. Was pre-warmed for our arrival. Host was very easy to deal with and very helpful.